Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,244 Reviews)
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great phone
on April 21, 2026
Posted by: JCM9976
[This review was collected as part of a promotion.] Galaxy AI is a great tool on the new S26 Ultra & I love the stylus feature for work documents
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 21, 2026
Posted by: RafaelM
[This review was collected as part of a promotion.] I truly love the s26 ultra and love the privacy display as it helps reduce eye fatigue. I wish the s pen had the Bluetooth functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A change from my Fold 6
on April 22, 2026
Posted by: Eflow55
[This review was collected as part of a promotion.] I switched from my Fold 6 to the S26 Ultra and I'm really enjoying the switxh. I really loved the fold but I had to switch. I'm really enjoying the S pen again which I wished the fold had. The cameras are great the privacy display I use on specific apps and I love the fact that the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No Better than S23 Ultra
on April 22, 2026
Posted by: Mark73
[This review was collected as part of a promotion.] The S26 Ultra is no better than my old S23 Ultra. The battery is basically the same or worse. The performance I see no real difference in my daily needs. Really should have just kept my old phone and waited for better battery life!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features are great. Phone feels well in the hand.
on April 22, 2026
Posted by: Narenz
[This review was collected as part of a promotion.] Galaxy AI is okay. Phone feels like my s25 ultra. Not really an upgrade. If I'm to be honest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow just wow
on April 22, 2026
Posted by: Shmoelovesphone
[This review was collected as part of a promotion.] This is an amazing phone. Great camera for day and night pictures. Super vivid and clear display. Watch movies like I'm watching tv. Works great with my Galaxy buds 4 pro. AI system is next level
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there Shmoelovesphone, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the enhanced display quality for your streaming, and loving capturing amazing photos and videos with your device. We have provided a link to the complete manual to assis tyou with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
No Complaints, But Nothing That Blows Me Away
on April 22, 2026
Posted by: GIJoel749
[This review was collected as part of a promotion.] I upgraded to this phone from an S23 Ultra and, while I don't regret it, there's nothing that really stands out to me as a huge improvement to my daily use. I'm not someone who games on mobile or worries about specs much, so I'm not the right person to ask about those types of things. The new changes that I do notice are either minor or too niche to move the needle much. With all that said, I don't have any complaints about the phone and do find it to be a small upgrade over the S23 Ultra. As a bit of a tech rube, I'm sure this phone is better than I have expressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 22, 2026
Posted by: Joker43
[This review was collected as part of a promotion.] This phone is better than I expected. It's very fast the AI is wonderful and easy to use.
Value
5
Written by a customer while visiting Samsung US