Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,243 Reviews)
Rating breakdown 12,243 reviews
5 Stars
10,744
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Ultimate Productivity and Travel Companion
on April 16, 2026
Posted by: Techtraveler26
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely streamlined my daily routine, especially when balancing my responsibilities at school and my community organization. The hardware is impressive, but the integration of Galaxy AI is what really sets it apart.
In my daily life, I use the AI tools to manage a heavy workload. For school, it helps me draft summary notes and organize project scripts much faster than before. When I’m coordinating youth programs or managing community events, the productivity features keep my reminders and schedules perfectly synced so I never miss a beat.
I also travel frequently, and the camera system combined with AI processing is a game-changer. Being able to shoot in RAW and use AI-assisted editing allows me to capture high-quality photos of local flora and landscapes that look professional without needing a bulky camera. Whether I'm using it for work, school, or keeping up with sports, this device feels like a complete workstation that fits in my pocket. It has made my chores, projects, and travel documentation significantly more efficient.
In my daily life, I use the AI tools to manage a heavy workload. For school, it helps me draft summary notes and organize project scripts much faster than before. When I’m coordinating youth programs or managing community events, the productivity features keep my reminders and schedules perfectly synced so I never miss a beat.
I also travel frequently, and the camera system combined with AI processing is a game-changer. Being able to shoot in RAW and use AI-assisted editing allows me to capture high-quality photos of local flora and landscapes that look professional without needing a bulky camera. Whether I'm using it for work, school, or keeping up with sports, this device feels like a complete workstation that fits in my pocket. It has made my chores, projects, and travel documentation significantly more efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same phone no titanium.
on April 18, 2026
Posted by: maciejp
[This review was collected as part of a promotion.] Wish I woukda kept my S25. Better Phone in my opinion. Miss my high quality titanium frame. Had to buy an armor guard case.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hey Maciejp, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel confident in the durability and strength of your device. We do recommend protective cases on all devices to help you acheive that peace of mind. The aluminum is part of the effort to help make the device lighter and easier to carry for prolonged periods of time without sacrificing the durability of your device. We have provided a link to the Samsung Support Team to assist you if you have any questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Beast phone and beast features
on April 18, 2026
Posted by: Kingbones
[This review was collected as part of a promotion.] The galaxy S26 Ultra is more than a daily driver, it's AI features working with Gemini have come in clutch for my driving trips in android auto. I was able to determine a better health option for dinner on the go by figuring out total calorie count for all the meals previous eaten.
The privacy display is also something I didn't know I would need. Working in close quarters, my financial security matters and it helps knowing it can't be seen easily over my shoulder when I need to deal with personal business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s26 ultra
on April 18, 2026
Posted by: Jennsweety
[This review was collected as part of a promotion.] Seriously, the advancements in this tech are wild! It feels like we're living in the future, and the mobile device itself is just a powerhouse. It handles everything I throw at it with such ease. Plus, the way it integrates with everything else is just seamless. Honestly, it's made my daily routine so much smoother.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The device has great AI features
on April 19, 2026
Posted by: MrsB612
[This review was collected as part of a promotion.] I own two Galaxy devices: one for personal use and the other for professional purposes. I typically upgrade my phone annually. The AI features on the S26 Ultra are highly impressive and extremely beneficial. My preferred aspect of the device is its exceptional picture quality, which rivals that of high-end DSLR and Mirrorless cameras. Whenever I attend events, I am frequently requested to capture photos due to the widespread admiration for the device's photographic capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall worth the upgrade
on April 19, 2026
Posted by: Hitokiri
[This review was collected as part of a promotion.] After spending some time with the phone I am overall pleased with it. I upgraded from the s24 ultra which I normally won't do but the phone was draining to fast so I took the upgrade. The only thing I miss is being able to use the spen gestures and to take photos, now I hardly have a use for the pen on this phone. I will say the Galaxy AI features are nice, particularly with the photo editing with AI. Fixes those photos when I give my phone to someone to take a picture and the aren't that great at photos haha. Overall a great phone and happy with the S26 ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it, the best galaxy for now
on April 20, 2026
Posted by: ZetaSiete1
[This review was collected as part of a promotion.] I use my s26 ultra for work and gaming, the galaxy ai help me everyday when I driving for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai and dex
on April 20, 2026
Posted by: kam123
[This review was collected as part of a promotion.] I was pretty impressed that the ai function bixby is able to handle my day to day task working in I.T. and furthermore.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey Kam123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and that you are finding this device to so perfectly align to your work and personal needs. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US