Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,290 Reviews)
Open Ratings Snapshot
Rating breakdown 12,290 reviews
5 Stars
10,778
4 Stars
1,224
3 Stars
179
2 Stars
43
1 Star
66
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great performance and smart AI features
on May 21, 2026
Posted by: LoveTech
[This review was collected as part of a promotion.] I have been using this Samsung device daily and it has become a really useful part of my routine. The display is bright and clear, which makes streaming movies, watching sports, and browsing content very enjoyable. Everything feels smooth and responsive whether I am multitasking, checking emails for work, or using apps for school and productivity.
One of the features I appreciate the most is Galaxy AI. It makes everyday tasks much easier, especially when organizing information, editing photos, or using smart suggestions while typing. It feels like the phone adapts to how I use it, which saves time and makes things more convenient throughout the day.
The battery life has also been reliable, lasting through a full day of normal use including streaming, social media, and messaging. The camera quality is another highlight. Photos come out sharp with great color, and the built-in editing tools powered by Galaxy AI help improve pictures quickly without needing extra apps.
Overall, this device combines strong performance with smart features that make everyday use simple and efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Samsung Cell Phone
on May 21, 2026
Posted by: Cheleri
[This review was collected as part of a promotion.] If you are thinking about buying this cell phone, do not think about it anymore and do it, you will not regret it, its design, battery durability, speed, image quality and cameras is impressive, something you will like is the improvement in its AI that you find throughout the device, the new screen function with privacy is the best,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy AI is perfect
on May 21, 2026
Posted by: Theiceman
[This review was collected as part of a promotion.] With the integration of AI in new S26 Ultra, it make works and play seemless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremely satisfied with the new features
on May 21, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I’m extremely satisfied with my Samsung device and the experience it offers in my daily life. Everything feels smooth, fast, and very well designed.
One of the things I appreciate the most is the new Galaxy AI features. They make everyday tasks easier and more efficient. From helping organize information to improving productivity, Galaxy AI adds a smart and practical touch that really makes a difference.
The device is also excellent for entertainment. I enjoy using it for streaming movies, watching sports, and browsing online. The display quality is impressive and the overall performance is very reliable.
What I like most is how naturally this device fits into my routine. It helps me stay organized, productive, and entertained throughout the day.
Overall, I feel very satisfied with this Samsung device and the innovative features it brings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeds expectations
on May 21, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] So far so good! I've been using it for about a week and they delivered on everything they set out to do. The privacy feature is amazing and the Galaxy AI features are surprisingly well integrated and useful. The camera and screen brightness improvements are my favorite part especially for streaming outdoors. Looking forward to exploring additional features as I use it more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeds expectations
on May 21, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] So far so good! I've been using it for about a week and they delivered on everything they set out to do. The privacy feature is amazing and the Galaxy AI features are surprisingly well integrated and useful. The camera and screen brightness improvements are my favorite part especially for streaming outdoors. Looking forward to exploring additional features as I use it more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium and Speedy
on May 21, 2026
Posted by: Kionic
[This review was collected as part of a promotion.] Design is top tier and the weight is very light. The performance seems blazing face with one ui 8.5. Battery life goes pretty far from early 5:30 am to 8pm at night. Camera is way faster then other phone now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game Changer in Mobile Technology
on May 21, 2026
Posted by: JoeDee
[This review was collected as part of a promotion.] The S26 Ultra offers an exceptional user experience, showcasing impressive technological advancements. Its performance is remarkably smooth, handling tasks with ease and efficiency. The device's camera system captures stunning detail, bringing your memories to life with vibrant clarity. Furthermore, the innovative privacy screen feature provides an added layer of security and peace of mind. Overall, the S26 Ultra stands out as a truly remarkable piece of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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