Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,299 Reviews)
Open Ratings Snapshot
Rating breakdown 12,299 reviews
5 Stars
10,787
4 Stars
1,224
3 Stars
179
2 Stars
43
1 Star
66
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excellent Phone!
on May 21, 2026
Posted by: Love4Cybersecurity
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the ultimate companion for balancing a demanding career and finishing my degree. Its Galaxy AI acts like a personal assistant, streamlining my daily routine by organizing schedules and summarizing complex cybersecurity notes for my capstone project. When it's time to unwind, the massive, vivid screen makes movies and streaming feel like a theater experience. Plus, with the innovative Privacy Display, I can securely review work files or study materials in public without worrying about prying eyes. It’s a fast, powerful, and secure tool that keeps up with every part of my busy life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It exceeded all my expectations without a doubt.
on May 21, 2026
Posted by: Yurika10
[This review was collected as part of a promotion.] I had Samsung all my life since #6 every year it was a radical change but now it was a super cool bomb the shots of his photos are on another level they have a perfection that never another cell phone can match.
My daily life now depends on why I can be more active at all times and everywhere without having to deprive myself of anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Future is Here
on May 21, 2026
Posted by: jose1219
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a masterpiece of mobile engineering that has completely transformed my daily workflow. The most mind-blowing feature is the world's first built-in Privacy Display, which magically hides my screen from wandering eyes at any angle while remaining crystal clear for me. The performance of the Snapdragon 8 Elite Gen 5 is absolute overkill, handling the most demanding games and multitasking with zero lag.
The integration of Galaxy AI has reached a whole new level of brilliance. Features like Now Nudge and the upgraded Photo Assist feel like having a professional assistant and editor in my pocket. I can literally describe the changes I want in a photo and the AI executes them perfectly. The new 200MP camera with its wider aperture captures an incredible amount of light, making night videos look professional. This device is not just a phone; it is a creative studio and a productivity beast that anticipates my every move.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal customer since S3
on May 21, 2026
Posted by: Abetto23
[This review was collected as part of a promotion.] I've been with Samsung since Galaxy S3 from taking normal pictures to panoramic or motion photos to now taking real professional photos and with the Galaxy AI everything is much smooth.
Great product, im loving the new features such as privacy display!!
I normally use my phone for work and to take pictures around the world, can't wait for my next destination to take this BEAST out there and explore with me!
I wanna thank all the Samsung team for all the top quality products that you guys have, from that one person cleaning up the floors to have a clean environment and a great working space to the CEO of this team.
Thanks!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on May 21, 2026
Posted by: Sheila
[This review was collected as part of a promotion.] I have always been a huge fan of samsung, my S26 ultra is amazing, the new features are incredible, I'm so happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features fast chip
on May 21, 2026
Posted by: Debrasworld
[This review was collected as part of a promotion.] Over the years, I have owned various Samsung smartphones, spanning from the Core series to the S series. I appreciate the continuous improvements introduced each year, including advancements in camera technology, the S Pen integration, and the overall design and features. The fast processors and impressive capabilities for gaming and other functionalities continue to amaze me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Upgrade I Decided to Make.
on May 21, 2026
Posted by: HennyBenny
[This review was collected as part of a promotion.] I am absolutely thrilled with my new device. The camera capabilities are truly impressive, capturing stunning detail in every shot with my Family and Friends. Its performance has been consistently smooth. The Galaxy AI series has been particularly beneficial for my daily workflow like translating text and editing Pictures. Overall, this has been an outstanding upgrade from my Older phone that has exceeded my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new features
on May 21, 2026
Posted by: SparkleCat4
[This review was collected as part of a promotion.] This phone had some great new features. The new privacy display is really nice in crowded areas and the new Galaxy AI picture edit, etc have been nice so far. I've not had the phone long, but so far everything is working very smoothly with the device. Overall happy with the purchase. I just hope to see the pen Bluetooth clicker capability come back, and maybe the magsafe built into the phone rather than the cases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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