Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,303 Reviews)
Open Ratings Snapshot
Rating breakdown 12,303 reviews
5 Stars
10,790
4 Stars
1,225
3 Stars
179
2 Stars
43
1 Star
66
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I love this samsung phone. Best Ever!
on May 21, 2026
Posted by: ScopeSgt13
[This review was collected as part of a promotion.] I have owned every Samsung S series phone since the Galaxy S4. This by far is the best one I've ever used and paired with the AI features and the Buds Pro 4 it works so well. It's smooth screen swipe and bright color even in the sunlight. I also like the size it fits in my hand really comfortably.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek new phone! Privacy screen is impressive
on May 21, 2026
Posted by: Littlebitofall
[This review was collected as part of a promotion.] I use my S26 Ultra for everytging, from looking at stocks to occasional work tasks. The phone us sleek with the rugged case. SEAMLESS transfer from ny old S23 Ultra. Will look to use the Galaxy AI more but so far Im excited to have a new phone that feels so clean, smooth and flawless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and reliable
on May 21, 2026
Posted by: huff2462
[This review was collected as part of a promotion.] My last Galaxy was an S22 Ultra, so it's been a few years. The new phone is lightning fast. Setup was easy and painless.
I only have 2 issues, which are minor:
1. The camera island protrudes from the phone so much that, even with a case, the phone does not lay flat.
2. The S-pen no longer has Bluetooth connectivity, so I can use it to operate the camera remotely.
The Galaxy AI features are especially cool. I look forward to using them!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am very happy with my S26 is AI smart & quick
on May 21, 2026
Posted by: OrlyR7
[This review was collected as part of a promotion.] My S26 rocks. It helps me at work. My health and my lifestyle. The AI is very efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance
on May 21, 2026
Posted by: Stormy
[This review was collected as part of a promotion.] Despite modifications to the body frame, this product maintains its premium status. Its performance surpasses that of the S25 Ultra, and it boasts a lighter weight. The artificial intelligence features have undergone significant enhancements, and the privacy display is particularly impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best purchase ever
on May 21, 2026
Posted by: Duda77
[This review was collected as part of a promotion.] I traded in my S24 for the S26 and I'm absolutely delighted. The phone is lighter, with many features like Galaxy AI that took the S26 to another level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on May 21, 2026
Posted by: MiniMi
[This review was collected as part of a promotion.] In love with the new Galaxy AI device. Excellent features, photos and easy to navigate. The phone is very light ✨️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on May 21, 2026
Posted by: MiniMi
[This review was collected as part of a promotion.] In love with the new Galaxy AI device. Excellent features, photos and easy to navigate. The phone is very light ✨️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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