Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,360 Reviews)
Open Ratings Snapshot
Rating breakdown 12,360 reviews
5 Stars
10,832
4 Stars
1,234
3 Stars
182
2 Stars
44
1 Star
68
66%of customers recommend this product. 
(
81 out of 122
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Experience the Future with Galaxy S26 Ultra
on May 21, 2026
Posted by: Indii26
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a true tech masterpiece. The integrated AI takes the user experience to a whole new level: from the camera that automatically recognizes scenes and enhances every detail, to the assistant that predicts what you need, making everything faster and smoother. The display, performance, and battery are impressive, but what really stands out is how the AI makes the phone feel smart, intuitive, and surprisingly personal. Definitely a device that exceeds all my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product.
on May 21, 2026
Posted by: copayhaya
[This review was collected as part of a promotion.] I have used Galaxy phones for a very long time as well as tablets and I am very excited about trying the new AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly 'Agentic'—The smartest phone I've owned.
on May 21, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
​The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am surprised at how light it is and its axy text
on May 21, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!!
on May 21, 2026
Posted by: Pinhead117
[This review was collected as part of a promotion.] I just received the new S26 Ultra and I'm so excited with the features and amazing performance of this model! It's Beautiful, FAST and works so well. Battery performance is great and Fast Charging with MagSafe works amazingly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A massive leap in AI and Photography
on May 21, 2026
Posted by: Love2ball14
[This review was collected as part of a promotion.] If you care about mobile photography, the S26 Ultra is the gold standard. The new sensor captures stunning images, but the video quality is what really blew me away this year—the clarity and stabilization are top-tier.
​What makes this phone a "daily driver" for me, though, is Galaxy AI. I use the live translation features constantly for work and errands, and it works so seamlessly that it feels like magic. It’s genuinely helpful for my everyday life rather than just being a gimmick. Highly recommend if you want the best of the best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone!!
on May 21, 2026
Posted by: Appleboo
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerful phone with a stunning display, excellent camera quality, and smooth performance. It’s fast, reliable, and packed with premium features, making it a great choice if you want a high-end smartphone. 📱✨ Don't sleep on it💖💯
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My GS26Ultra shines with epic AI and camera. LOVE!
on May 21, 2026
Posted by: Dwiddy1
[This review was collected as part of a promotion.] I just got the Samsung Galaxy S26 Ultra yesterday, and I’m already hooked! The display is stunningly sharp...streaming movies and YouTube videos feels like having a mini theater in my hands. The 120Hz refresh makes everything silky smooth, and the anti-reflective layer keeps it crystal clear even in bright sunlight.
Performance is a dream: the Snapdragon 8 Gen 5 zips through apps and multitasks flawlessly, while Galaxy AI is my handy sidekick...real-time translations, quick photo edits, and Note Assist make life so much smoother.
The camera absolutely captures every detail, from busy Brooklyn streets to nighttime Prospect Park shots. The battery has been keeping up with all my streaming and app hopping, and fast charging means I’m ready to go in no time.
Honestly, just one day in, and I can tell this phone is a joy to use...especially that gorgeous, sharp display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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