Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,360 Reviews)
Rating breakdown 12,360 reviews
5 Stars
10,832
4 Stars
1,234
3 Stars
182
2 Stars
44
1 Star
68
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
AMAZING TRANSITION BETWEEN S24 ULTRA AND S26 ULTRA
on May 21, 2026
Posted by: Salmanzahm
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra daily for work, communication, and entertainment, and the experience has been outstanding. The display is incredibly bright, sharp, and vibrant, making everything from streaming movies to browsing the web look amazing. The smooth refresh rate makes scrolling and switching between apps feel very fluid and responsive.
Performance is extremely powerful. The Galaxy S26 Ultra handles multitasking easily, whether I’m using email, messaging, social media, or streaming apps at the same time. Everything runs smoothly without any lag. The battery life is also very reliable and easily lasts throughout my busy day, which is very important for my daily routine.
One of my favorite features is Galaxy AI. It makes everyday tasks faster and smarter, from helping with writing messages to improving photos with intelligent editing tools. The camera system is also impressive, capturing detailed and vibrant photos in different lighting conditions.
Overall, the Galaxy S26 Ultra delivers powerful performance, innovative Galaxy AI features, and a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is back and better than ever!
on May 21, 2026
Posted by: Aliamaza
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra as my all-in-one hub for everything from heavy multitasking to late-night streaming, and Galaxy AI has completely changed my daily routine.
I use Automated App Actions to handle multi-step tasks—like drafting an email and then immediately setting a reminder—using just my voice. Plus, the Privacy Display is incredible for working in public; I can check sensitive docs on the train without worrying about anyone peeking at my screen.
When I'm streaming sports or movies, the ProScaler technology upscales everything to crisp 8K-like quality. I also love the new Audio Eraser—it’s amazing for tuning out loud crowd noise in sports broadcasts so I can hear the commentary perfectly.
I use Automated App Actions to handle multi-step tasks—like drafting an email and then immediately setting a reminder—using just my voice. Plus, the Privacy Display is incredible for working in public; I can check sensitive docs on the train without worrying about anyone peeking at my screen.
When I'm streaming sports or movies, the ProScaler technology upscales everything to crisp 8K-like quality. I also love the new Audio Eraser—it’s amazing for tuning out loud crowd noise in sports broadcasts so I can hear the commentary perfectly.
I’m constantly using Photo Assist to clean up my shots. The AI can now literally 'restore' parts of a photo or even change an outfit if there’s a spill on my shirt—it makes every original photo look professional."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on May 21, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I have been with the samsung galaxy for as long as I can remember. My last phone was so great that I didn't upgrade for 6 yrs. I went from the s21 ultra to the new s26 ultra.while the s21 was still in great shape I still felt that it was time to upgrade. The s26 ultra is very sleek, super responsive, great camera, galaxy AI feature is amazing. I already started editing photos with galaxy AI and it is super user friendly. Highl recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on May 21, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I have been with the samsung galaxy for as long as I can remember. My last phone was so great that I didn't upgrade for 6 yrs. I went from the s21 ultra to the new s26 ultra.while the s21 was still in great shape I still felt that it was time to upgrade. The s26 ultra is very sleek, super responsive, great camera, galaxy AI feature is amazing. I already started editing photos with galaxy AI and it is super user friendly. Highl recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is back and better than ever!
on May 21, 2026
Posted by: Aliamaza
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra as my all-in-one hub for everything from heavy multitasking to late-night streaming, and Galaxy AI has completely changed my daily routine.
I use Automated App Actions to handle multi-step tasks—like drafting an email and then immediately setting a reminder—using just my voice. Plus, the Privacy Display is incredible for working in public; I can check sensitive docs on the train without worrying about anyone peeking at my screen.
When I'm streaming sports or movies, the ProScaler technology upscales everything to crisp 8K-like quality. I also love the new Audio Eraser—it’s amazing for tuning out loud crowd noise in sports broadcasts so I can hear the commentary perfectly.
I’m constantly using Photo Assist to clean up my shots. The AI can now literally 'restore' parts of a photo or even change an outfit if there’s a spill on my shirt—it makes every original photo look professional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is now and always
on May 21, 2026
Posted by: ConfusedAllen
[This review was collected as part of a promotion.] I recently got the Samsung Galaxy S26 Ultra and honestly I’m really excited about it. I’ve been using Samsung phones for years. I still have my Galaxy S20+ BTS edition, and more recently I’ve been using the Galaxy Z Flip 5 from the Stray Kids SLBS bundle. I love the Flip design, but when it comes to recording concerts, the Galaxy S series cameras are just better for zooming in from far away.
I usually upgrade about every three years, so I skipped the S25 since I had just gotten the Flip 5. When I finally opened the S26 Ultra box I actually gasped because it looks so good. Right now I’m almost afraid to use it because I don’t have a case yet. I know Samsung doesn't brake but I want to keep it looking as pristine as possible.
Samsung phones also aren’t the only products I use. I have two pairs of Galaxy Buds BTS edition, and Buds Live BTS edition, the Stray Kids Buds2 Pro and Watch6 from the Flip 5 bundle, and I also just got the Galaxy Buds 4 Pro. I would love to use the Stray Kids Buds case with the new ones, but the Buds 4 Pro are slightly bigger so they don’t fit. I still got them anyway because I like the sound quality, but right now I’m being careful with them until I get a protective case.
Most of what I use my phone for is calling, texting, streaming, and sometimes games, but the camera quality for concerts and reliability of the company and software is the biggest reason I stick with Samsung. These products are my 24/7/365. Can't wait to use him in action!
I usually upgrade about every three years, so I skipped the S25 since I had just gotten the Flip 5. When I finally opened the S26 Ultra box I actually gasped because it looks so good. Right now I’m almost afraid to use it because I don’t have a case yet. I know Samsung doesn't brake but I want to keep it looking as pristine as possible.
Samsung phones also aren’t the only products I use. I have two pairs of Galaxy Buds BTS edition, and Buds Live BTS edition, the Stray Kids Buds2 Pro and Watch6 from the Flip 5 bundle, and I also just got the Galaxy Buds 4 Pro. I would love to use the Stray Kids Buds case with the new ones, but the Buds 4 Pro are slightly bigger so they don’t fit. I still got them anyway because I like the sound quality, but right now I’m being careful with them until I get a protective case.
Most of what I use my phone for is calling, texting, streaming, and sometimes games, but the camera quality for concerts and reliability of the company and software is the biggest reason I stick with Samsung. These products are my 24/7/365. Can't wait to use him in action!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy to upgrade from my s22 ultra
on May 21, 2026
Posted by: KarBar
[This review was collected as part of a promotion.] I use my ultra for personal use and work and it's been an awesome upgrade from my s22 ultra. The privacy screen is a great feature, the overall screen is crisp and clear. The updated Galaxy AI features are so fun and easy to use, adding some features i didn't know I wanted in a phone.
I'm excited to keep using it.
I'm excited to keep using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of word, legendary level 💯 🙌
on May 21, 2026
Posted by: aa9mdd
[This review was collected as part of a promotion.] The grip of the phone is legendary, the Silver color is out of this world, and the Purple is iconic—I actually bought both! As a loyal Samsung user who has upgraded from the Note 20 to the S23 Ultra, and most recently the S25 Ultra, I can confidently say the S26 Series is the ultimate evolution.
I’ve been a tech enthusiast for years, but the Galaxy S26 is the first device that feels like it’s actually living in the future. The sheer performance is staggering; it handles the most demanding creative tasks and high-end gaming without breaking a sweat. It’s not just a phone; it’s a powerhouse that makes everything else feel obsolete.
The real legend here, however, is the Galaxy AI. It has completely redefined my mobile experience. From the mind-blowing generative photo editing to the seamless real-time translations, the smart assistance is nothing short of magical. It’s intuitive, lightning-fast, and genuinely helpful in a way that feels like it’s one step ahead of me. Samsung hasn't just built a smartphone; they’ve built a masterpiece of artificial intelligence. If you want the absolute pinnacle of technology, the S26 Series is in a class of its own.
Note: The transition to Google Messages as the default instead of Samsung Messages is a huge win for the user experience. By adopting the RCS standard natively, the S26 ensures seamless, high-quality messaging, better encryption, and smoother media sharing. It’s a smart move that prioritizes global connectivity and a cleaner.
Value
5
Written by a customer while visiting Samsung US