Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,367 Reviews)
Rating breakdown 12,367 reviews
5 Stars
10,833
4 Stars
1,234
3 Stars
183
2 Stars
45
1 Star
72
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
My new S26 ultra
on May 21, 2026
Posted by: LindaT
[This review was collected as part of a promotion.] I received my phone yesterday so I haven't tried everything, but so far, I'm happy. The pink gold color is better than I hoped. The phone is easy to hold and the screen clarity is amazing. I tried the new AI wallpaper generating function and loved the results. AI does jump in and help a lot, which can be a little confusing for an old person such as myself! I haven't used the camera very much, so can't speak to that, but am sure it will be an improvement over my S23+. Setting up a new phone is always a pain, but the Smart Switch does help very much. I'm happy I upgraded to this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone has great features
on May 21, 2026
Posted by: r3ign1
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy device for a few days now, and I’m genuinely impressed by how versatile and powerful it is. Whether I’m streaming movies, gaming, or using it for work, it’s been an essential part of my daily routine.
One feature that really stands out to me is Galaxy AI. It has completely transformed the way I interact with my phone. Whether it’s optimizing battery life, recommending apps based on my usage patterns, or improving camera settings for the perfect shot, Galaxy AI feels like it’s always learning and improving the experience. The smart features are intuitive, and I love how they seamlessly integrate with my daily activities.
For streaming and movies, the vibrant display and crisp sound quality make my favorite shows and films come to life. Gaming on the device is also a smooth experience, even with graphics-heavy games. The phone's performance remains fast and responsive, no matter how many apps I have running in the background.
For work, the productivity tools like Samsung Notes, Samsung DeX, and the powerful multitasking options are a game-changer. I can easily toggle between tasks without feeling bogged down by lag, and the ability to connect my phone to my computer for a more desktop-like experience has been so useful.
Overall, I love how my Samsung Galaxy device is integrated into my life—whether it’s for fun or getting things done. And with Galaxy AI constantly adapting to my needs, it feels like my phone is always ahead of the curve.
One feature that really stands out to me is Galaxy AI. It has completely transformed the way I interact with my phone. Whether it’s optimizing battery life, recommending apps based on my usage patterns, or improving camera settings for the perfect shot, Galaxy AI feels like it’s always learning and improving the experience. The smart features are intuitive, and I love how they seamlessly integrate with my daily activities.
For streaming and movies, the vibrant display and crisp sound quality make my favorite shows and films come to life. Gaming on the device is also a smooth experience, even with graphics-heavy games. The phone's performance remains fast and responsive, no matter how many apps I have running in the background.
For work, the productivity tools like Samsung Notes, Samsung DeX, and the powerful multitasking options are a game-changer. I can easily toggle between tasks without feeling bogged down by lag, and the ability to connect my phone to my computer for a more desktop-like experience has been so useful.
Overall, I love how my Samsung Galaxy device is integrated into my life—whether it’s for fun or getting things done. And with Galaxy AI constantly adapting to my needs, it feels like my phone is always ahead of the curve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High-Quality Product with Excellent Performance"
on May 21, 2026
Posted by: Irzaamali
[This review was collected as part of a promotion.] Samsung Al makes everyday tasks easier and smarter. It helps with things like improving photos, translating languages in real time, and organizing your phone automatically. The Al features are fast, useful, and easy to use, making Samsung devices feel more powerful and convenient. Overall, Samsung Al adds a helpful and modern touch to the Samsung experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 21, 2026
Posted by: Bluemunky305
[This review was collected as part of a promotion.] Love to new features powerful processor an incredible screen super speed in connectivity awesome sounding with the buds pro 4 pictures looks way clearer and brighter
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Live the privacy screen and the 1 tb storage, best
on May 21, 2026
Posted by: Chirag
[This review was collected as part of a promotion.] The new s 26 ultra with AI is best gets all my task done just by saying to Gemini
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI experience is a MUST!
on May 21, 2026
Posted by: Guason402
[This review was collected as part of a promotion.] Upgrading from my S24 Ultra to the new S26 Ultra is Amazing! The screen is very bright and vivid. The phone feels smaller and thinner in my hand. Battery life, camera quality and response have greatly improved.
But the stand out features are the new Privacy Display and all of the Galaxy AI enhancements. Being able to use bothel Gemini and Bixy to help me get thru my day has been awesome. Can't wait to see how far their Galaxy AI takes me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI
on May 21, 2026
Posted by: Ehsisi
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels like a true leap forward, primarily thanks to its groundbreaking Agentic AI. It’s no longer just a chatbot; it’s a digital assistant that actually executes multi-step tasks—like booking rides or ordering dinner—directly within your apps. The 39% faster NPU makes the new Now Nudge feature feel incredibly fluid, offering smart, context-aware suggestions exactly when you need them. Between the "magic" of Photo Assist reconstructing images and the brilliant new Privacy Display, Samsung has delivered a thinner, more comfortable powerhouse that feels like the future of mobile tech.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on May 21, 2026
Posted by: cornow
[This review was collected as part of a promotion.] Nice improvements over S25 Ultra!! Overall very impressive.
Value
5
Written by a customer while visiting Samsung US