Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,366 Reviews)
Rating breakdown 12,366 reviews
5 Stars
10,833
4 Stars
1,234
3 Stars
183
2 Stars
45
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
The Galaxy S26 Ultra has some very handy features.
on May 21, 2026
Posted by: Demmenter
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has impressed me in many ways, the new privacy display is very innovative and shows alot of potential. The new Galaxy AI has many handy new features as well, call screening, photo editing, and the new Agentic AI is amazing to see being developed. The new Agentic AI is exactly what the average person has been looking for, something to help streamline tasks to give us more time to focus on what matters. The new Horizontal lock in super steady mode makes it easier than ever to capture special moments with ease. One UI 8.5 has made the samsung experience feel smoother and more satisfying while simultaneously improving usability of simple things like the quick settings panel. Paired with the new Buds 4 Pro which are amazing in their own right makes the experience significantly better. With that being said many of the Agentic AI features are on the cutting edge still, meaning they are still a little hit or miss. The S26 Ultra handles gaming and everyday tasks very well, and the camera is a good step up from the S25 Ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new best samsung
on May 21, 2026
Posted by: Godofgaming
[This review was collected as part of a promotion.] Living the new samsung s26 ultra. I'm able to push my high end games to the highest settings and it runs extremely smooth. The battery life is also extremely long lasting me all day despite how much I abuse it. It's also nice to use the galaxy Ai to make funny photos or fix photos to send to friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new Galaxy S26 ultra is a fantastic phone
on May 21, 2026
Posted by: Lhaytz
[This review was collected as part of a promotion.] Coming from S24 ultra then S25 ultra, thia new S26 ultra phone from Samsung is a fantastic phone for its better AI. I love the privacy screen that you can customize to your needs. I've been using Samsung since the S8, S10 and Note 5, 10 and q
20
20
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on May 21, 2026
Posted by: Artemis
[This review was collected as part of a promotion.] I upgraded from my s24 Ultra and I am very pleased with my decision. The upgraded Galaxy AI does wonders for me! I am super happy with my decision on upgrading my device. It is lighter and easier to hold compared to my s24 Ultra. Highly recommend upgrading if you haven't yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ultra 26
on May 21, 2026
Posted by: Hawaiiangoddess
[This review was collected as part of a promotion.] Can't wait to start using my Galaxy ultra 26 with galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgraded phone.
on May 21, 2026
Posted by: KeXin2026
[This review was collected as part of a promotion.] Upgraded from S24plus. Ultra has nice features, especially Galaxy AI. Settings are very customizable to owner. For someone who didn't care for AI, I was impressed by the options. I particularly liked the AI call settings and language associations, such as the interpreter application. It helps me when I'm trying to converse/speak with other people who don't speak English as a primary language.
I spent some time in settings, but it was worth it to personalize my phone. I really like the privacy element to display. I don't have to purchase a privacy screen protector for this anymore. It allows you to select which apps to make displays private, instead of all the time.
Another nice feature is the battery charging. It can be set to a lower percentage and stops charging to preserve the battery life.
Everything seems to be an improvement and more convenient. Graphics are nice and vivid, with a wider screen from a plus phone, so some gaming is great on it.
It's not a perfect phone, but with some new and improved features, especially the Galaxy AI element, it is a pretty awesome phone. If you have an older Samsung phone from years ago, it's probably time for you to upgrade.
I spent some time in settings, but it was worth it to personalize my phone. I really like the privacy element to display. I don't have to purchase a privacy screen protector for this anymore. It allows you to select which apps to make displays private, instead of all the time.
Another nice feature is the battery charging. It can be set to a lower percentage and stops charging to preserve the battery life.
Everything seems to be an improvement and more convenient. Graphics are nice and vivid, with a wider screen from a plus phone, so some gaming is great on it.
It's not a perfect phone, but with some new and improved features, especially the Galaxy AI element, it is a pretty awesome phone. If you have an older Samsung phone from years ago, it's probably time for you to upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing as always
on May 21, 2026
Posted by: Dberg69
[This review was collected as part of a promotion.] So far, I'm really enjoying this device, going from an S24 Ultra. It is extremely smooth, and I expect to get many years of service. The AI services seem to be extremely efficient and well-thought-out. My next purchase will be a set of new buds, which are needed badly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Al and Amazing Privacy Features
on May 21, 2026
Posted by: Alifay
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is an impressive upgrade. Galaxy Al makes everyday tasks easier, from improving photos to helping with quick summaries and smart suggestions. The new Privacy Display is also a great feature because it limits the viewing angle so people around you cannot see your screen in public places. It makes using the phone in cafés, airports, or on public transport much more comfortable and secure. Overall, the Galaxy S26 Ultra combines powerful Galaxy Al with useful privacy features in a fast and premium device.
Value
5
Written by a customer while visiting Samsung US