Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,374 Reviews)
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
My New Galaxy S26 Ultra
on November 6, 2026
Posted by: DaNuXpirience
[This review was collected as part of a promotion.] The reason I Chose to buy the new Samsung Galaxy S26 Ultra, was because I wanted to have an Expirience with a phone that would really captivate my imagination, and would meet my expectations. And this phone has truly done that. With its high quality of camera and Ai prompts I can take my mind to the next level.
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Hi there DaNuXpirience, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that the addition of Galaxy AI has been useful and stimulating for your imagination. We have shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I WILL ALWAYS STAY WITH SAMSUNG!
on November 6, 2026
Posted by: AZtech
[This review was collected as part of a promotion.] I love the Ultra! I've had one for as long as they have been offered, but this one is by far the best! I went back and forth between getting a Foldable, but I just couldn't do it and I chose to stay with the Ultra's. I use the S Pen daily for taking notes, and the battery life is unmatched! The screen is so vivid, the privacy display option is super cool and works extremely well.
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Hey AZtech, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how thrilled you are with the upgrade to your new device with the prolonged battery life, and the new Privacy Display. Please, reach out to us again in the future if you have questions about your device, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I made the best choice
on November 5, 2026
Posted by: KaylaK
[This review was collected as part of a promotion.] I truly believe that I made the best possible selection among the available phones today. I chose the S26 Ultra for its remarkable camera functionalities, as the zoom is highly impressive and the quality is extraordinary. The inclusion of the stylus is a wonderful bonus that reminds me of my former Note10, which I greatly enjoyed.
In my view, no other model compares to this one. It consistently exceeds expectations by delivering the highest quality images currently possible on a mobile device.
Furthermore, beyond its excellent photography, the integrated editing capabilities—both with and without AI—are truly remarkable. In addition to its editing tools, the device features AI enhancements that analyze the scene to provide the best possible results as soon as you open the camera app and capture a photo.
Well done, Samsung.
Value
4
Response from Samsung USBy R&R Team, November 6, 2026
Hi there KaylaK, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying capturing amazing photos and videos, and using the suite of tools available to further enhance that experience with Galaxy AI. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating
5
This product is one of the best I have ever used
on November 5, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Amazing Phone, Worth Every Penny
The Samsung Galaxy S26 Ultra is an absolute beast! The display is gorgeous, everything runs smoothly, and the performance is incredibly fast. The cameras take stunning pictures with great detail, and the battery easily keeps up with my daily use. I also love the premium design and all the useful features that make everyday tasks easier. Whether I'm gaming, watching videos, multitasking, or taking photos, this phone delivers an excellent experience. Overall, I'm extremely happy with my purchase and would definitely recommend the Galaxy S26 Ultra to anyone looking for a powerful, premium smartphone!
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Hey there Love2shop, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the processing power, display quality, and camera of your new device. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung S26 Ultra
on November 5, 2026
Posted by: LoveSamsungpriducts
[This review was collected as part of a promotion.] I chose the Samsung S26 ultra mobile phone because it is the latest and greatest Samsung phone that assists me in my daily activities from scheduling my calendar of things to do to setting alarms for important reminders like medication. I also keep important notes on it. I use it as my form of communication by text or email. The features are intuitive to use and assist greatly daily productivity. The camera is phenomenal and the sound is very comfortable to the ears. Aestetically, it looks like a very classy and expensive phone even though the price is reasonable. I am really enjoying and proud of my new Samsung S26 Ultra phone. It even has a stylus to assist in writing messages and other convenient functions. This phone is really worth every penny.
BTW, I also have Samsung big screen 4K and non-4K tvs.
BTW, I also have Samsung big screen 4K and non-4K tvs.
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are finding your device so valuable for your scheduling, communication, and that the S Pen adds so much to your experience. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone with it all
on November 5, 2026
Posted by: LiamThomas
[This review was collected as part of a promotion.] I chose the s26 ultra because it comes with a lot of great features. The s-pen is very nifty when it comes to filling out forms or taking quick notes. The large screen is great for gaming and high resolution and the privacy screen feature is amazing. The high refresh rate of the screen is great and going to any other phone it just doesn't compare, for me. The built in widgets and how you can make them all transparent are a game changer (the calendar, weather & notes). The aesthetic and the UI is authwntic and you can only get it from Samsung. All of the built in AI features are incredible: Call assist, writing assistant, interpriter & transcripts, photo assistance and the Now a brief is such a handy feature for helping me throughout the day with weather and highlights. I really love the always on display that shows a calendar as well. I really like the ability to process data on the device only as well. Bixby is such an underrated tool that can help with so many tasks as well. This phone is very helpful in many ways and the screen size is perfect for getting things done and finding all those answers in life you search for. I love the built in security features so I feel safe using the device as well.
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hi there LiamThomas, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how happy you are with your chosen device, and that you have great peace of mind with the addition of the Privacy Display. We have shared a link to the Samsung Support Team for your convenience if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone for innovation
on November 4, 2026
Posted by: Will2Win
[This review was collected as part of a promotion.] I chose Samsung because I wanted more freedom, innovation, customization, and functionality—and my Galaxy S Ultra has exceeded my expectations!
Coming from the competition, I can honestly say this was one of my best tech decisions. This phone is more than a smartphone; it's practically a handheld computer. I love the customization, incredible camera, storage, AI features, and ability to multitask.
As a hairstylist and entrepreneur, I use it daily to manage client bookings, schedule appointments, plan my days, and run my business. I also drive for Lyft, so having a reliable device for navigation, rides, and multitasking is essential.
I love how seamlessly it connects to my Tesla, even allowing me to lock my car directly from my pull-down menu. The privacy screen is an amazing feature, and being able to use Wi-Fi and my mobile hotspot simultaneously is a game changer. I can even connect my iOS ecosystem, so I don't constantly have to switch between phones.
Whether I'm running my business, earning extra income, or managing everyday life, my Samsung helps me stay productive, organized, and connected. It's powerful, versatile, and genuinely innovative. I didn't just switch phones; I upgraded my entire tech experience. I chose Samsung, and I couldn't be happier!
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hi Will2Win, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how valuable your device is for running your businesses, and that your usage of a new operating system has been easy thus far. We have provided links to resources to help you explore all the capabilities of your device including Galaxy AI and the Privacy Display, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S-pen notes
on November 4, 2026
Posted by: Andsky27
[This review was collected as part of a promotion.] I chose Samsung for years because of continous improvement of their products. My favorite feature is the ease of access for note taking via s pen even without unlocking the phone! No frills no drama just pure functionality
Value
5
Response from Samsung USBy R&R Team, November 4, 2026
Hi there Andsky27, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with the usage of your device, and how useful you are finding the S Pen for quick notes every day. We have shared links to resources to help you explore additional capabilities like Galaxy AI and the Privacy Display, adjust the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US