Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,366 Reviews)
Rating breakdown 12,366 reviews
5 Stars
10,833
4 Stars
1,234
3 Stars
183
2 Stars
45
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
This product has incredible new features
on May 21, 2026
Posted by: ROYALKNIGHT
[This review was collected as part of a promotion.] This incredible phone has improved and advanced features to enjoy with "Galaxy IA".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!
on May 21, 2026
Posted by: Sk1979Fly
[This review was collected as part of a promotion.] Absolutely love this new phone!! Upgraded from the S24 Ultra. Camera is amazing and the Galaxy Ai is phenomenal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: an amazing AI phone.
on May 21, 2026
Posted by: Elrojitasjr
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra and its Galaxy AI are fantastic. I'm in love with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Flagship
on May 21, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] I upgraded from an S22 Ultra to this S26 Ultra and it's been fantastic. Samsung Smart Switch made it incredibly easy to transfer everything from my old phone to my new phone and setup was a breeze. Many of the features were still shared between the models which made navigating my way around the phone easy, but the new features on the S26 Ultra made exploring through the settings a fun experience. The new privacy screen feature is cool to see in person and works really well. The snappiness of the new Snapdragon chip is very noticeable coming from an S22 Ultra. I was skeptical of the Galaxy AI features at first, but they're actually more helpful than I initially thought they'd be. Overall, I'm very pleased with this new model and I'm excited to see what updates roll out for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 U First Look
on May 21, 2026
Posted by: 3238RedFerrets
[This review was collected as part of a promotion.] Just got my S26 Ultra. Switch-over from my old Samsung was very easy. Not sure how much I'm going to use the Galaxy AI features, but over time I'll most likely find things to use. I do love the AI stabilization and zoom features of the normal Photo Mode. I use my phone for everyday stuff, and love taking pictures of the sky and astronomical happenings. Overall, enjoying so far and hopeful it will keep on being great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 U First Look
on May 21, 2026
Posted by: 3238RedFerrets
[This review was collected as part of a promotion.] Just got my S26 Ultra. Switch-over from my old Samsung was very easy. Not sure how much I'm going to use the Galaxy AI features, but over time I'll most likely find things to use. I do love the AI stabilization and zoom features of the normal Photo Mode. I use my phone for everyday stuff, and love taking pictures of the sky and astronomical happenings. Overall, enjoying so far and hopeful it will keep on being great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 U First Look
on May 21, 2026
Posted by: 3238RedFerrets
[This review was collected as part of a promotion.] Just got my S26 Ultra. Switch-over from my old Samsung was very easy. Not sure how much I'm going to use the Galaxy AI features, but over time I'll most likely find things to use. I do love the AI stabilization and zoom features of the normal Photo Mode. I use my phone for everyday stuff, and love taking pictures of the sky and astronomical happenings. Overall, enjoying so far and hopeful it will keep on being great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and Galaxy AI is great.
on May 21, 2026
Posted by: Will46
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 for a short time now and it has been an impressive upgrade. The phone feels extremely fast and responsive, even when multitasking between several apps, and the display quality is excellent. Everything looks sharp, bright, and smooth whether I’m reading, watching videos, or reviewing documents.
One of the features I’ve been enjoying the most is Galaxy AI. As a nurse practitioner, I’m often on the go during the day and need to quickly clarify information, summarize material, or double-check details. The AI tools make it easier to organize information quickly and help save time when I’m moving between patients. Galaxy AI also helps with saving dates, times, locations and more for me to document or address at a later time without loosing track of what I need most.
Battery life has also been very reliable throughout my workday. Even with heavy use, the phone easily lasts all day and charges quickly when needed.
Overall, the Galaxy S26 feels like a polished flagship device with powerful hardware and Galaxy AI features that are actually practical. It’s been a great upgrade so far and I’m looking forward to using it even more.
One of the features I’ve been enjoying the most is Galaxy AI. As a nurse practitioner, I’m often on the go during the day and need to quickly clarify information, summarize material, or double-check details. The AI tools make it easier to organize information quickly and help save time when I’m moving between patients. Galaxy AI also helps with saving dates, times, locations and more for me to document or address at a later time without loosing track of what I need most.
Battery life has also been very reliable throughout my workday. Even with heavy use, the phone easily lasts all day and charges quickly when needed.
Overall, the Galaxy S26 feels like a polished flagship device with powerful hardware and Galaxy AI features that are actually practical. It’s been a great upgrade so far and I’m looking forward to using it even more.
Value
5
Written by a customer while visiting Samsung US