Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,369 Reviews)
Open Ratings Snapshot
Rating breakdown 12,369 reviews
5 Stars
10,835
4 Stars
1,235
3 Stars
183
2 Stars
45
1 Star
71
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
BEST PHONE
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Honestly the best phone I've ever used in my whole life.Even if you've been a Samsung user,each single one amazes me as they always try to bring someone new and improve from the last.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever and the AI is wonderful
on May 21, 2026
Posted by: Cheflenin
[This review was collected as part of a promotion.] This is a winner 🏆 you have so much power in your hands with the AI support
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best PHONE
on May 21, 2026
Posted by: Vicflores
[This review was collected as part of a promotion.] Honestly the best phone I've ever used in my whole life.Even if you've been a Samsung user for a while,each year they shock you with new improvements even if it's just the smallest thing but those matter the most.Always finding new things and they never disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST Phone in the market hands down!!!
on May 21, 2026
Posted by: JordyGains
[This review was collected as part of a promotion.] The Galaxy AI has been such an upgrade from my previous Samsung, I really am loving all the new features this phone is packing!
For starters, whoever came up with the privacy screen feature needs a raise ASAP, I literally been using that since the minute I got the phone turned on, like how has nobody thought of this before is beyond me!
Also if anyone plays any mobile games like Genshin or any other anime game that's high resolution, fear not, your phone will not overheat, tested it myself with the new Bleach game, and the phone still ran smoothly, 60 FPS, no lags, and most importantly, it did not overheat on me even after 2 hours playing it.
This phone truly is a good investment on yourself, here's to many more years with team Samsung 🙌🏼
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Privacy Feature
on May 21, 2026
Posted by: VinceS
[This review was collected as part of a promotion.] I really enjoy using this Galaxy phone. One feature I especially like is the privacy function. It helps me feel more comfortable when I use the phone in public places. When I read messages or write something, it is harder for people nearby to see the content. That makes using the phone feel more private and comfortable.
The Cobalt Violet color looks great. It is unique, beautiful, and stylish. The Galaxy AI features are also helpful and make everyday tasks easier. Overall, it is a modern and convenient phone that I enjoy using every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The operation is smooth and beautiful.
on May 21, 2026
Posted by: Jonny001
[This review was collected as part of a promotion.] The operation is smooth and beautiful. The Samsung S26 Ultra feels incredibly fast and responsive. The display is stunning, the camera quality is amazing, and the overall design looks premium. Definitely one of the best smartphones I’ve used.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Obsessed 😍😍😍
on May 21, 2026
Posted by: Eli3za
[This review was collected as part of a promotion.] Absolutely Obsessed 😍😍😍 SUPER HIGHLY RECOMMEND 👌👌👌👌
Best Galaxy AI. Purchased the Galaxy s26 Ultra And I love it finally I can Edit my pictures and videos with the great features it has. Great for Anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally it's here 😍 my s26 ultra in cobalt violet
on May 21, 2026
Posted by: Almond
[This review was collected as part of a promotion.] I haven't checked out everything yet but from transferring everything from my s22 ultra everything was a breeze. Charges fast too. I love everything . I'm excited to learn more about using AI and incorporating it with using my new smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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