Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Exceptional for for home and work with the 1Tb cap
on September 29, 2026
Posted by: Charliesdad
[This review was collected as part of a promotion.] I chose this phone specifically to use at work and keep my Samsung S24 Ultra for use at home.
The 1TB capacity and speed of the S26 Ultra are perfect for my everyday use and I have not any problems outside of a reset every once in awhile.
Recommended the S26 Ultra to quite a few co worker's who in turn bought it. Best phone I have ever chosen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy I chose my phone!
on September 29, 2026
Posted by: yukesss
[This review was collected as part of a promotion.] I was due for an upgrade - I had the Samsung Note20 Ultra before and loved that phone. I was debating on waiting longer for the newest phone to come out but I chose to get the S26 Ultra instead. I couldn't wait and I'm so glad I didn't! I love this phone and am still learning new things I can do with it! The camera is sooooo goooood! I love taking pictures of just about anything (especially the moon!) and this camera is amazing!!! Also love how fast the phone is eventhough..... I did jump from a pretty old phone so that was kind of a breath of fresh air for me. No more lagging, no more battery dying throughout the day. The built in Privacy Display is a trip in itself and it's such a nice feature. I do still miss how the stylus used to be able to be used as a remote when taking pictures or videos or playing something... now for family photos we all have to wave at the phone and it doesn't always catch it so we're just waving at my phone HAHAH. Please bring that feature backkkkk!! Also had an issue with group messages when I first got my phone but everything is perfectly fine now! Still, so glad I chose the S26 Ultra for my phone! Maybe when I feel more bold... I'll try out the fold but for now, I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with all the bells and whistles
on September 29, 2026
Posted by: Jea601
[This review was collected as part of a promotion.] I chose it for it's dependability, easy function, and accessories. Not disappointed at all! Smooth functioning and easy to maneuver apps. Would highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the S26 Ultra! I Chose it
on September 29, 2026
Posted by: CharleyChan
[This review was collected as part of a promotion.] Love my S26Ultra for its size and the picture when I watch TV programs or take pictures is Awesome. I chose this phone for the features it always teaches me new things I can do. I get compliments all the time on how great it takes pictures. The zoom is amazing. If there was anything I would like to improve it,It would be with volume. Great and outstanding phone. I think it stands alone. You tube videos you dont have to squint to see them!! I also Have a samsung watch and television. I'd rate them all a 5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on September 29, 2026
Posted by: TheJamesBond714
[This review was collected as part of a promotion.] I chose to finally upgrade my phone to the new Samsung 26 Ultra and I'm so happy that I did. I love the camera, stylist, and I'm learning so much more about the new phone. My decision to upgrade was so nice, even had my husband upgraded to the same phone. We're both happy 😊
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on September 29, 2026
Posted by: Atrain007
[This review was collected as part of a promotion.] The sleek design of this new device immediately catches the eye with its modern and refined aesthetic. Its interface feels incredibly intuitive, making daily tasks smoother and more enjoyable than ever before. The display offers stunning clarity and vibrant colors that truly bring every image to life. Additionally, the impressive battery longevity ensures that the device stays powered through even the busiest of schedules. It is a wonderful investment for anyone seeking a seamless and reliable mobile experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26Ultra 512GB
on September 29, 2026
Posted by: MWinCali
[This review was collected as part of a promotion.] Ive had the s26 Ultra since launch, it's been a reliable phone. Battery life is great even with heavy use. I use the pen everyday and a feature that really makes this phone stand out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this amazing phone
on September 29, 2026
Posted by: Shak2105
[This review was collected as part of a promotion.] Love this phone. Been a samsung customer for last 20 years and wont stop. I chose this phone for the performance, speed and camera quality. I would love to purchase upcoming models, but also would love to see physical improvement. It seems like last 3 or 4 models are almost similar, nobody can identify if I am using a 26 ultra or 23 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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