Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,394 Reviews)
Rating breakdown 12,394 reviews
5 Stars
10,854
4 Stars
1,239
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Great features
on May 19, 2026
Posted by: Switchingfromiphone
[This review was collected as part of a promotion.] The galaxy ai features is nice, phone does exactly what its supposed to do. It's growing on me..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is phone is an absolute monster.
on May 19, 2026
Posted by: Anhar91
[This review was collected as part of a promotion.] This phone has been the most aggressive phone I have ever used the battery the screen is an absolute phonamonial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing high quality design
on May 19, 2026
Posted by: Jun1or
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra for both my graduate school studies and daily task management, and it has completely transformed my workflow. The high-quality design feels incredibly premium and durable in hand, but the real standout is the performance.
Once I started using the Galaxy AI feature in my daily routine, it has been a game-changer. I frequently use the AI features to quickly summarize long research articles, format complex notes, and draft detailed correspondence for school and work, which saves me hours. The display is gorgeous and crystal clear, making it perfect for multitasking with multiple windows open at once.
Battery life easily lasts through a full day of heavy usage, including streaming video, managing calendars, and running demanding productivity apps. The camera system is also phenomenal, capturing sharp, professional-looking photos even in low-light environments. Whether I am using it for intense productivity, streaming media, or organizing a busy schedule, this device handles everything effortlessly. It is an exceptional tool for anyone balancing a hectic academic or professional lifestyle.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi Jun1or, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving your new device, and finding so many features that you use on a daily basis for work and personal needs. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Review
on May 19, 2026
Posted by: Homeboy13245
[This review was collected as part of a promotion.] Love this phone. I just recently upgraded from an S22 Ultra as I am the type to use my phone until I can't any longer and boy is this one a breath of fresh air.
All of the features are great and I especially like the privacy screen feature. Definitely didn't know I needed this until I got it and realized how much a larger screen size is exposed for others to see.
Also, Galaxy AI is top notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quite a reliable phone for more then everyday use
on May 19, 2026
Posted by: Emroxx47
[This review was collected as part of a promotion.] This phone is overall amazing, I have been using this phone for a couple months and I've found that galaxy ai has a lot more potential to be a helpful assistant especially in editing photos, it does great fixing up things and adding things to photos but it could use a little more love, I love the privacy display I use it some of the time, only bad side is even with maximum viewing protection on it could use more angle to is so its harder to see from certain angles but I love it and it works flawlessly, last thing I have to say is the Camera is GLORIOUS, its amazing I love it all, snapchat makes it seem bad quality but that's between you and snapchat, I've used the super steady with horizontal lock. I love how still it can be even with fast movements, I've been a huge samsung lover for 10+ years, I wish I had the samsung tv and watch, but I can't afford it, can't wait for the future updates to make the phone feel much cleaner, you guys do great with every thing you make, I need that 4k OLED so I can review that too. I haven't done much gaming on the phone but im sure its outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s26 ultra
on May 19, 2026
Posted by: MirGuti5233
[This review was collected as part of a promotion.] I’ve really enjoyed using the Samsung Galaxy S26 Ultra so far. The display looks amazing — everything feels smooth and vibrant, whether I’m watching videos, gaming, or just scrolling through apps. The camera quality is one of my favorite features because the photos come out super sharp, even at night or when zooming in.
The phone is also extremely fast and handles multitasking without any lag. Battery life has been reliable throughout the day, and the S Pen is surprisingly useful for quick notes and productivity. Overall, the Galaxy S26 Ultra feels premium, powerful, and packed with features that make everyday use enjoyable.
As for the AI it makes it easier to navigate settings, help with looking up articles or even clothing items I see on TikTok or other social media platforms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
26 Ultima
on May 19, 2026
Posted by: AVATAR
[This review was collected as part of a promotion.] Beyond belief. This phone is amazing with amazing features. Want a phone ready for the next AI generation. This phone is it.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Avatar, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this device has exceeded all expectations you held, and that Galaxy AI has been such a standout for you. We have provided a link to the complete manual for your device to help you with additional capabilities like the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
As its a number in a series, the Title is perfect
on May 19, 2026
Posted by: Love2roll
[This review was collected as part of a promotion.] Galaxy AI is awesome, though I miss the old erase option in photo editing. The quality of photos and video and audio is amazing, as always.
Value
5
Written by a customer while visiting Samsung US