Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,394 Reviews)
Rating breakdown 12,394 reviews
5 Stars
10,854
4 Stars
1,239
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Its been years
on May 18, 2026
Posted by: FenFen
[This review was collected as part of a promotion.] This phone has genuinely changed my approach to A.I. Galaxy AI has been amazing at handling my tasks that I just put off often, but it's made the process so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone! I Love Samsung Galaxy Phones
on May 18, 2026
Posted by: Brownie44
[This review was collected as part of a promotion.] I absolutely love my Samsung 26 ultra! I've had Samsung phones for several years and always been very fond of them but this 26 has really impressed me! I am really impressed with the Galaxy AI I use it all the time! For just about anything I need, recipes, homework, reminders, etc... This phone is my best friend, I'm always looking something up on it,or watching movies, or streaming music, playing games, or checking out Facebook. The camera is awesome it has new features I'm still figuring out and it takes awesome videos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cell phone is magnificent.
on May 18, 2026
Posted by: Jonathan
[This review was collected as part of a promotion.] It works perfectly just fix the photos with the pencil because it was a big advantage thanks. E had all the Note and Galaxy I would like to have 1 in 1 but
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hi Jonathan, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the usage of your device for your photos and videos. We have provided a link to an article to help you with additional capabilities of Galaxy AI and how to integrate themin to your usage. We have also provided a link to the complete manual for your device to help you with new features like the Privacy Display. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The battery life is fantastic and charging is quic
on May 18, 2026
Posted by: SasquachHockeyDad
[This review was collected as part of a promotion.] I decided to upgrade and don't regret it. I was leary of the size but it's actually quite nice. Great color on the screen .
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey SasquachHockeyDad, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your upgrade to your new device, and that you are enjoying the usage every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on May 18, 2026
Posted by: Samsung1
[This review was collected as part of a promotion.] Galaxy AI is definitely an added advantage to all aspects and uses in my daily life. This phone goes above my expectations and it's a phenomenal upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra Does It All
on May 18, 2026
Posted by: Shawna
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has become part of my everyday routine, both for work and personal life. I use it constantly for streaming videos, editing content, and creating videos for my CO2 laser projects and small business posts. The camera quality is incredible for capturing detailed laser engraving work, especially close-up shots on wood, painted metal, and custom hats. The video stabilization keeps my TikTok and Facebook videos looking smooth and professional without needing extra equipment.
One feature I use daily is Galaxy AI. It helps me quickly edit photos, organize notes and ideas for projects, and improve captions and posts before uploading. The battery life easily keeps up with long days of filming, streaming, messaging, and running my business pages without constantly needing a charger.
The display is bright, sharp, and perfect for watching videos or reviewing my designs before engraving. Multitasking is also smooth, which helps when I’m researching designs while editing content at the same time. The speed and storage make everything fast and stress-free.
Overall, the Galaxy S26 Ultra has made creating content easier, faster, and more professional, while still being simple enough to use throughout my daily routine.
One feature I use daily is Galaxy AI. It helps me quickly edit photos, organize notes and ideas for projects, and improve captions and posts before uploading. The battery life easily keeps up with long days of filming, streaming, messaging, and running my business pages without constantly needing a charger.
The display is bright, sharp, and perfect for watching videos or reviewing my designs before engraving. Multitasking is also smooth, which helps when I’m researching designs while editing content at the same time. The speed and storage make everything fast and stress-free.
Overall, the Galaxy S26 Ultra has made creating content easier, faster, and more professional, while still being simple enough to use throughout my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on May 18, 2026
Posted by: Heidee74
[This review was collected as part of a promotion.] Amazing phone. Great AI features. Outstanding camera.
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey Heidee74, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the usage and capabilities of your device, especially the camera and Galaxy AI. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!.
on May 19, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I stream a lot, shop on several platforms and the AI features help me get to what I want when I want. All questions quickly answered, directions to and from job locations and concerts, not to mention resturants.
Samsung has done it again, thanks to "Galaxy AI " !
Samsung has done it again, thanks to "Galaxy AI " !
Value
5
Written by a customer while visiting Samsung US