Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,394 Reviews)
Rating breakdown 12,394 reviews
5 Stars
10,854
4 Stars
1,239
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The Camera
on May 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This camera stands out as one of the most impressive I have encountered on a mobile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Android Flagship Experience
on May 18, 2026
Posted by: Love2Samsung
[This review was collected as part of a promotion.] The Galaxy S26 Ultra delivers an exceptional flagship experience in every aspect. The display is incredibly sharp, bright, and smooth, making everything from watching videos to gaming feel immersive and premium. Performance is extremely fast and responsive even with heavy multitasking, and the battery life easily lasts through a full day of intensive use.
The camera system is outstanding. Photos come out detailed, natural, and vibrant in both daylight and low light conditions. Zoom quality is impressive, and the video stabilization feels professional. Galaxy AI features are genuinely useful for productivity, photo editing, translation, and daily convenience, making the phone feel smarter and more efficient.
The build quality feels premium and durable, while the S Pen continues to be one of the best features for note-taking, editing, and productivity. The speakers are loud and clear, call quality is excellent, and the overall software experience feels polished and refined.
The build quality feels premium and durable, while the S Pen continues to be one of the best features for note-taking, editing, and productivity. The speakers are loud and clear, call quality is excellent, and the overall software experience feels polished and refined.
Samsung has created a device that combines power, elegance, innovation, and reliability into one complete package. The Galaxy S26 Ultra easily stands out as one of the best smartphones available for anyone who wants top-tier performance and advanced features in daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 18, 2026
Posted by: Doug84USA
[This review was collected as part of a promotion.] love the 26 ultra. I love the large screen and camera. very user-friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features.
on May 18, 2026
Posted by: Love1shop
[This review was collected as part of a promotion.] I like all its features from my Samsung Galaxy S26 Ultra, it works quickly and in my work I use the camera a lot and I love to see the result
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone, Smart features
on May 18, 2026
Posted by: GammaRadiation
[This review was collected as part of a promotion.] I use my Galaxy for movies, streaming and music! Grateful for this device.
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey there GammaRadiation, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with your streaming on your device. We have provided a link to the complete manual to help you with additional features like Galaxy AI and the Privacy Display. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like that feature on this phone
on May 18, 2026
Posted by: Shopper
[This review was collected as part of a promotion.] I like the camera it's really nice . The AI I use a little bit but I'm older and it's hard for me to understand what it does very fast phone . I tried the satellite feature you have to point toward the satellite a little different. There's a few things difference from my last s24ultra .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Galaxy hasn't met up to all the hype out
on May 18, 2026
Posted by: JeepGirl2024
[This review was collected as part of a promotion.] Galaxy AI is really starting to come up. I enjoy many of the AI features with photos, music, finding products from screen shots.
Value
3
Response from Samsung USBy R&R Team, May 19, 2026
Hi there JeepGirl2024, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device does not meet your expectations. We have provided a link to an article to help you fully discover the different uses for Galaxy AI and how to integrate them in to your usage. We have also provided links to resources to help you with the S Pen and camera features of your device. Lastly, we have provided links to the complete manual and Samsung Support Team to help you align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pink Gold Aesthetic Meets Ultra Performance
on May 18, 2026
Posted by: chillmama
[This review was collected as part of a promotion.] Just upgraded to the Samsung Galaxy S26 Ultra in Pink Gold (Samsung exclusive 💖) and I love it.
The color is honestly stunning—very classy, soft, and unique. It’s one of those shades that really stands out without being too loud.
Coming from the S24 Ultra, this one feels lighter and much easier to hold, which makes a big difference for everyday use. It just feels more comfortable overall.
Coming from the S24 Ultra, this one feels lighter and much easier to hold, which makes a big difference for everyday use. It just feels more comfortable overall.
Camera is still amazing 📸—sharp photos, great detail, and the zoom never disappoints. The display is also super bright and smooth, perfect for streaming and scrolling.
Battery life is also impressive 🔋 It lasts me up to 2 days with my usual use (social media + a few games), so I don’t feel the need to charge all the time. And when I do, fast charging 2.0 with 60W support makes it super quick ⚡
Galaxy AI has been very useful and fast. I’ve been using “Circle to Search” with Google a lot everyday, and the AI-powered note summarization is actually super convenient for everyday tasks. It feels more practical than gimmicky.
Only downside? The camera bump is noticeable—it doesn’t lay flat on surfaces unless screen down. And because of that (and the premium finish), a good case is a must.
Overall, it’s a huge upgrade, it feels more refined, more polished, and definitely premium. If you care about both performance and aesthetics, it’s worth it 💅
Value
5
Written by a customer while visiting Samsung US