Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,402 Reviews)
Rating breakdown 12,402 reviews
5 Stars
10,858
4 Stars
1,243
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Amazing phone. Worth the price.
on May 16, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] The phone works amazing and the s pen is awesome too. I love all the ai features especially galaxy Ai. The phone runs very fast. It even handle games one pretty high setting really well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gs26 ultra
on May 16, 2026
Posted by: Magus2player
[This review was collected as part of a promotion.] The AI for incoming call is awesome.
I like the way it transfer data, old phone to new. It went pretty quickly, without any problems.
Everyday I finding new things on the phone.
Video quality is great
I like the way it transfer data, old phone to new. It went pretty quickly, without any problems.
Everyday I finding new things on the phone.
Video quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 16, 2026
Posted by: Edstein
[This review was collected as part of a promotion.] A phone in its own category, unlike any phone I've experienced. The privacy screen option are flawless, the smooth and beautiful interface, the numerous new feature puts it above any other phone. The camera is what made get this phone, the ai editing, the zoom and quality are perfection. Definitely worth the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
major productivity,
on May 16, 2026
Posted by: Lineman
[This review was collected as part of a promotion.] The Al helps
me with everything for
personal
to
profession
tasks
me with everything for
personal
to
profession
tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen is useless waste of money worth it if free
on May 17, 2026
Posted by: ScottyK
from Phoenix az
Well it's a waste of money. I have no complaints on the use other than they should have taken advantage of android technology to use ai for better quality pictures. The SPen has zero practical use. It does not even function as a good swiping tool let alone work for taking notes
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 18, 2026
Hey ScottyK, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when you have a new device that is meeting your expectations in functionality. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual to help you best align the settings to your preferences, and discover the full capabilities of your device. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra review
on May 17, 2026
Posted by: Directflower
[This review was collected as part of a promotion.] I love my galaxy s26 ultra. I like using the GALAXY A Ifeature.. i use my phone for gaming and for work , it help me all the time. 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but AI should do more
on May 17, 2026
Posted by: Jomama4ever
[This review was collected as part of a promotion.] The phone is excellent responsive time quick fast and accurate although I purchased it for the AI on the phone hoping that it could take control of a few elements of my business that take a lot of my time it is not impressed me yet for tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very satisfied with the s26 ultra
on May 17, 2026
Posted by: Twitchy
[This review was collected as part of a promotion.] I really like the features that it has and how good the camera is.
Value
5
Written by a customer while visiting Samsung US