Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,404 Reviews)
Rating breakdown 12,404 reviews
5 Stars
10,859
4 Stars
1,244
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Awesome Features
on May 15, 2026
Posted by: Jg2404
[This review was collected as part of a promotion.] Galaxy S26 Ultra is an absolute monster, Galaxy AI, great phone!
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Jg2404, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the amazing capabilities of your device, and that you are finding this device to keep up with your needs every day with ease. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on May 15, 2026
Posted by: MadHatter
[This review was collected as part of a promotion.] Works perfect for delivery apps, keeping up with signal and GPS tracking. Amazing picture taking on vacations. It's captured so many intimate moments of me and my partner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great in comparison to others.
on May 15, 2026
Posted by: BlessedaretheMEEK
[This review was collected as part of a promotion.] As a mother, stepmother, partner, Secretary to a Board, and a disabled person, my phone is part of my everyday life. From schedules, doctor and rehab appointments, emails, calls, streaming, gaming, sports, entertainment, fun moments, and staying connected to family, life gets difficult fast without it.
Replacing my S22 Ultra was something I dreaded because it handled everything I needed with no problems. I honestly wasn’t looking forward to learning a new phone, but the S26 Ultra made the switch seamless with little to no stress.
The everyday features matter most to me. Battery life, multitasking, accessibility, organization, clear calls, smooth streaming, and moving between apps without lag all impact my day. Whether I’m handling Board responsibilities, keeping up with appointments, watching sports, gaming to relax, streaming shows, or enjoying everyday fun with family and friends, this phone keeps up with me.
Galaxy AI has been one of my favorite features. It actually helps simplify tasks, organize information, assist with writing, and makes everyday use smoother and more convenient instead of feeling gimmicky.
The camera quality is amazing, the display is beautiful, and the performance feels reliable. For someone who depends heavily on their phone daily, reliability matters most.
I didn’t think I’d be ready to let go of my S22 Ultra, but the S26 Ultra made the transition easier than expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive upgrade
on May 15, 2026
Posted by: galaxyakagalpal
[This review was collected as part of a promotion.] I was in need of a new phone as I was still using my Samsung Galaxy S21 Ultra and updates are soon to be discontinued. I adored my S21 so I decided to upgrade to a Samsung Galaxy S26 Ultra with Galaxy AI.
The 200mp camara was the biggest draw for me. I am the one who takes all of the photos of our little family. The photos I have captured since upgrading have been nothing short of amazing. Even the photos taken in a darkened auditorium without the flash. The ability to edit my photos directly from the gallery using Galaxy AI technology has proven invaluable. The flexibility it provides is astounding. I have added missing family members to photos, removed unwanted objects seamlessly, and added a touch of fantasy to others.
The integrated S pen is so convenient. I doodle all the time using it, as well as take notes with it. It is so convenient when I am on a call and need to write something down. I can just write the note directly on my screen by just removing the pen.
The call quality is amazing, even when switching from the hand set to my Galaxy buds. The phone even helps make calls from my husband while he is at his very noisy warehouse sound crystal clear.
If you are on the fence about this phone let me just say that you will not regret your purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful performance amazing camera and sleekstyle
on May 15, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I use my Samsung device every single day for both work and personal life. Since I work in hospitality, my phone helps me stay organized, communicate quickly, and manage daily tasks efficiently. I use it for calls, emails, schedules, notes, and staying connected with coworkers throughout busy shifts. The performance is fast and reliable, which is important when I need to multitask without apps freezing or slowing down.
One of my favorite features is the camera quality. I enjoy taking photos of family moments, special events, and everyday memories. The pictures come out clear and detailed, even in low lighting. I also use my phone for social media, watching videos, streaming movies, and listening to music. The Samsung display is bright and vibrant, which makes everything look better and more enjoyable to watch.
Battery life is another feature that makes a big difference in my routine. I am constantly on my phone throughout the day, so having a battery that lasts is important. Fast charging is also helpful when I need to quickly recharge before work or while running errands.
I also use my Samsung device to stay connected with family and friends through texting, video calls, and sharing photos. Overall, my Samsung device plays a major role in my everyday life by helping me stay productive, entertained, organized, and connected.
One of my favorite features is the camera quality. I enjoy taking photos of family moments, special events, and everyday memories. The pictures come out clear and detailed, even in low lighting. I also use my phone for social media, watching videos, streaming movies, and listening to music. The Samsung display is bright and vibrant, which makes everything look better and more enjoyable to watch.
Battery life is another feature that makes a big difference in my routine. I am constantly on my phone throughout the day, so having a battery that lasts is important. Fast charging is also helpful when I need to quickly recharge before work or while running errands.
I also use my Samsung device to stay connected with family and friends through texting, video calls, and sharing photos. Overall, my Samsung device plays a major role in my everyday life by helping me stay productive, entertained, organized, and connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously great upgrade
on May 15, 2026
Posted by: NoteTakingEnthusiast
[This review was collected as part of a promotion.] I just upgrades to the S26 Ultra from the S24 and it is a game changer!
The S pen is one of my favorite new features! I use the S pen to quickly jot down notes, even when the screen is over. I take a lot of notes and this has been extremely helpful! The more features for the S pen, the better! It'll keep me running towards the Ultra time and time again with good apps and updates for the S pen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time owner and i am baffled
on May 15, 2026
Posted by: Chelito
[This review was collected as part of a promotion.] I use my phone for alot of things now i use it for everything sincw ai helps woth alot more daily activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing cameras
on May 15, 2026
Posted by: Gdaddy
[This review was collected as part of a promotion.] For streaming and communication with friends and family
Value
5
Written by a customer while visiting Samsung US