Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,415 Reviews)
Open Ratings Snapshot
Rating breakdown 12,415 reviews
5 Stars
10,865
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
73
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
greatest ultra yet
on April 27, 2026
Posted by: Chelski23
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse—super fast, amazing camera quality, and all-day battery life. It feels premium and performs flawlessly, but the price is high and upgrades from the last model are pretty minor. Overall, a top-tier phone if you’re coming from an older device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: NewPhone
[This review was collected as part of a promotion.] I love my new phone. I use it for movies and work. The AI features work great for researching online and also helps with my day to day tasks. I really enjoy the camera.It takes great pictures. And you can editing photos. I really enjoy my Samsung Galaxy S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone steady pictures clear videos
on April 27, 2026
Posted by: DonDon
[This review was collected as part of a promotion.] Galaxy AI is little lacking, I have tried using to call contacts and it won't call or when I try and use directions it won't start.so that's why it lost a star.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I really love this phone !
on April 27, 2026
Posted by: Worlock25
[This review was collected as part of a promotion.] I love how the photos look and all the options for the camera! The ai is good and I think the private screen is a good thing on this phone ! I wish I was a bit cheaper but it was a good buy ! I got the 1 terabytes hard drive! For all my photos I take !
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They did an amazing up grade!
on April 27, 2026
Posted by: Maribel
[This review was collected as part of a promotion.] I use is for everything.! I love the upgrade they have done. Everything looks way better even the design. I just wish the can add wallpaper and theme for the message background n text. Other then that is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra Is THE Phone
on April 27, 2026
Posted by: Robbiegj
[This review was collected as part of a promotion.] The new Samsung galaxy s26 ultra is the best phone I've owned in years. I absolutely love the Galaxy AI and all the beneficial things it can do in everyday use. The edits the AI can make of pictures are awesome. The camera on the phone is way better than the s22 ultra I used to have. My favorite features are the camera, Galaxy Ai, the speakers, fast charge 3.0, and the built in privacy setting. The Galaxy Ai weather lock screen is also amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade from S23 Ultra
on April 27, 2026
Posted by: Jmk32digital
[This review was collected as part of a promotion.] Was on the fence about upgrading from my S23 Ultra as it was working great, but got a good deal from my carrier and took the plunge and got the S26 Ultra 1TB version and couldn't be happier!
Bigger upgrade than I anticipated, as the camera is much better - sharper pictures, more consistent good pictures, sharper video,
Galaxy AI is crazy good, with quick, easy enhancements and fun features I never thought I'd use, the phone is noticably quicker, battery is much better and One UI 8.5 is very customizable (even got rid of Nova launcher I've used on my last 3 or 4 Samsung phones).
The privacy screen works well too.
Nice upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big screen
on April 27, 2026
Posted by: Tlx2go
[This review was collected as part of a promotion.] Love the size compared to my old S10. I'm old . I can see everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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