Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,416 Reviews)
Open Ratings Snapshot
Rating breakdown 12,416 reviews
5 Stars
10,866
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
73
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Game Changer
on April 27, 2026
Posted by: Billsfan97
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a powerhouse. After spending some serious time with it, it's clear this isn't just a minor spec bump it’s a massive upgrade that has quickly become essential for my daily workflow.
The Game Changers
Privacy Display: This is the standout "new stuff" for me. It’s a built-in hardware feature that narrows the viewing angle so people sitting next to me can't see what's on my screen.
* **Snapdragon 8 Elite Gen 5:** The speed is incredible. Whether I'm managing deep spreadsheets or jumping between a dozen open apps, there is zero lag. It stays remarkably cool even when I’m pushing it hard.
* **Horizontal Lock:** For video, this is a lifesaver. It keeps the horizon level even if the phone tilts, which makes all my professional recordings look like they were done on a gimbal.
**Work Productivity**
This phone is a legitimate life saver for my job. The new **Now Nudge** AI feature is scary good—it anticipates what files or calendar invites I need based on my active conversations and surfaces them before I even have to search.
**Note Assist** has also been revamped in One UI 8.5. It doesn’t just transcribe meetings anymore; it formats them into professional action items and summaries that are actually usable for follow-ups. Between the AI improvements and the lighter titanium design (it feels noticeably better in the hand than the S25 Ultra), it’s the ultimate tool for staying on top of a heavy workload.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I dont have one
on April 27, 2026
Posted by: Fowler
[This review was collected as part of a promotion.] I have a s23 plus need a phone but can't afford to buy one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love The 26 Ultra
on April 27, 2026
Posted by: MansaMusaDre23
[This review was collected as part of a promotion.] I Has The Last Made Galaxy Note Upgrade To 26 Ultra And I Tell Anyone About It The Privacy Screen Is So Awesome I Can't See It When I Try To Look I Appreciate My Phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra Samsung
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent. Top tier phone. I enjoy it. We have alot of run
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 27, 2026
Posted by: BombKitty
[This review was collected as part of a promotion.] Graphics for fortnite are so much better on this phone. My pictures look so much better as well. And the AI is super useful with reminding me of appointments. Absolutely love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The newest phone yet
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is really helpful, I use it to ​Circle to Search, Photo Editing, ​Summarizing, Writing Assist, and Transcript Assist. I love the new privacy display I use it a lot when I'm in public. The only issue though is there's a noticeable difference when it comes to the brightness not only in privacy display which is understandable but just in regular mode versus my Galaxy s24 ultra when I had it on adaptive and during direct sunlight it would be so bright and so helpful versus this phone is really not that much. Don't get me wrong I think it's good and it's still bright enough yet I think it could be a lot brighter in the sun which is not. I noticed that the anti-glare is not as good and I think that's because of the new privacy display so maybe you guys could fix that in the future because indirect sunlight there is a decent glare.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is excellent!
on April 27, 2026
Posted by: Greggo
[This review was collected as part of a promotion.] I have had the 26 Ultra for a month and have zero complaints. Battery life is fantastic. The new Galaxy AI features are easy to use and fun. The privicy screen is perfect for protecting my passwords.
Overall, I am super happy with this power house!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm obsessed!
on April 27, 2026
Posted by: HARLEY
[This review was collected as part of a promotion.] I can honestly say I love my Samsung phone. The display is insanely crisp, the camera quality never disappoints, and everything just runs so smoothly. It keeps up with my day without lagging or stressing me out, which is a big deal. The customization options make it feel like my phone, not just any phone. Definitely one of the best tech choices I’ve made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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