Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,416 Reviews)
Rating breakdown 12,416 reviews
5 Stars
10,866
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
73
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Is great, have a lot of features and cool things
on April 27, 2026
Posted by: Luis805
[This review was collected as part of a promotion.] It is really helpful for work, games and daily use.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hi Luis805, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device helpful for your professional needs, and that you are enjoying your favorite games. We have shared links to the complete manual and the Samsung Support Team to assist you further with features like Galaxy AI, and the Privacy Display, and answer any questions you may have during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality, and easy flow to use.
on April 27, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] Galaxy ai, amazing. I am in awe of the features and specs on all the features.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited by your new device, and that you are finding so many amazing uses for your device every day. We would love to hear from you again in the future if questions arise about your device, or you have additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy for an Old Navy Veteran
on April 27, 2026
Posted by: ThomasNAVYdoc
[This review was collected as part of a promotion.] I am a Desert Storm Navy veteran and I'm old. This galaxy A I stuff makes it easier for me to function around everyday using this s26 ultra. I love it and I encourage my veteran brothers and sisters to give it a try and to use that galaxy a I cause it's the future anyway.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hello ThomasNAVYdoc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much Galaxy AI has been a beneficial tool for your usage, and that overall this device is making your life so much easier every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Privacy when on your phone
on April 27, 2026
Posted by: Shoppersdelight
[This review was collected as part of a promotion.] I use my phone mostly for shopping, keeping in touch with family via text, sometimes work (if I'm at an appointment). The main difference I noticed was the privacy feature when using your phone others cannot see what you're doing. The phone is bigger and heavier than I expected it to be.
Value
4
Response from Samsung USBy R&R Team, April 27, 2026
Hey Shoppersdelight, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how pleased you are with the enhanced capabilities of your device, and the new Privacy Display. We have provided a link to the complete manual to help you with additional features available on your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Speed Improvement
on April 27, 2026
Posted by: richard
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for it's speed because I am a gamer.But I also enjoy some of the other perks such as the camera for my many photos and Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In with the new Ultra
on April 27, 2026
Posted by: Pisceslove
[This review was collected as part of a promotion.] I swear the Ai Google Gemini is like my standby assistant for everything from research to recipes. Learning the Gemini and it's capabilities is amazing. It does so much. Picture and video clarity and all of the new features. I'm sorry but the Ultra devices has been the best. Samsung over any device anyday!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 27, 2026
Posted by: Luigios
[This review was collected as part of a promotion.] I love everything on this phone
Screen perfect
Battery perfecto
Performance perfect
Screen perfect
Battery perfecto
Performance perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome so far still learning
on April 27, 2026
Posted by: Largogo
[This review was collected as part of a promotion.] Love galaxy ai.use my phone for news,weather,sports,games,info etc
Value
5
Written by a customer while visiting Samsung US