Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,416 Reviews)
Rating breakdown 12,416 reviews
5 Stars
10,866
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
73
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
An excellent device.
on April 25, 2026
Posted by: Nechone
[This review was collected as part of a promotion.] An excellent device, I use it for all work, games and very rough use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s26 ultra
on April 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this phone! It does a little bit of everything! I use it for social media, keeping important notes, and the doodle feature is great.
Galaxy AI is the best I've ever used ready to do anything you need. My overall expierwith this phone has been amazing.
Galaxy AI is the best I've ever used ready to do anything you need. My overall expierwith this phone has been amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Without words, it is my best cell phone.
on April 25, 2026
Posted by: Beis26love
[This review was collected as part of a promotion.] This AI is the best thing that is had in my life my business is very grateful to be able to have such a broad AI for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on April 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The camera on this device truly excels at capturing the grandeur of diverse landscapes. Its advanced Samsung AI capabilities intelligently enhance each shot, ensuring vibrant and lifelike colors. Navigating the camera's features is remarkably intuitive, allowing for effortless adjustments even in challenging lighting conditions. Taking stunning photographs across six national parks was a genuinely enjoyable and rewarding experience. This device proved to be an exceptional tool for preserving the beauty of nature. I highly suggest the S26 Ultra for anyone that is looking for great photos and ease of use with the Samsung AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't hesitate to change
on April 25, 2026
Posted by: Cuco1992
[This review was collected as part of a promotion.] Good phone to run games the camera not to mention is the phone I've had with an amazing camera and the battery lasts very well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Please include new innovations
on April 26, 2026
Posted by: Shakir
[This review was collected as part of a promotion.] New phones are lacking new innovations. Its like same old design in newer models. Galaxy AI is great, but AI can be used in any phones with internet. We need more design improvements and bew design features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the great of de quality and AI
on April 26, 2026
Posted by: Ribrocoli
[This review was collected as part of a promotion.] Galaxy ai is reality great I love it I have many years using Samsung mobiles, smart TV and others products
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Ribrocoli, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the usage of Galaxy AI on your new device. We have provided a link to the complete manual and the Samsung Support Team to assist you in fully exploring your new device, aligning the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love that it's bigger then the last one and the
on April 26, 2026
Posted by: Scooter
[This review was collected as part of a promotion.] I love the new Ai features and the color . I also love how you can be more private
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Scooter, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are enjoying the features of Galaxy AI, and the appearance of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US