Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,417 Reviews)
Open Ratings Snapshot
Rating breakdown 12,417 reviews
5 Stars
10,867
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
73
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Powerful, Reliable, and Built for Everything
on April 22, 2026
Posted by: SignalSergeant
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been an outstanding device for both my professional and personal use. As someone balancing work, school, and a demanding schedule, I need a phone that can keep up, and this one absolutely delivers.
Performance is extremely fast and smooth whether I’m multitasking, streaming content, or running multiple apps at once. The battery life is also impressive and easily lasts through long days without needing a recharge.
One of my favorite features is the integration of Galaxy AI. It genuinely enhances productivity, especially when handling emails, notes, and day-to-day tasks. It feels like having an assistant built directly into the phone, which makes a noticeable difference.
The display is sharp and vibrant, making it great for watching videos and reviewing documents. The camera system is also top-tier, capturing high-quality photos and videos in almost any condition.
Overall, the Galaxy S26 Ultra is a powerful, reliable, and well-rounded device that fits perfectly into both work and everyday life. I would highly recommend it to anyone looking for a premium smartphone experience. Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First experience a good one
on April 22, 2026
Posted by: Brandrleif
[This review was collected as part of a promotion.] This is my first Galaxy phone. I have used Motorola phones for years but I hesitantly thought it might be time for a change and so I purchased my S6 Ultra. I am extremely happy with my decision. The camera is absolutely incredible and I love the privacy screen feature. I am discovering new features on a daily basis it seems. I haven't used the Galaxy AI a ton but the times I have you it it has been extremely fast and accurate. There are so many things that can be done with the stylus as well. För my first experience with a Galaxy phone I have been extremely satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade over the s25 ultra
on April 22, 2026
Posted by: Happy1
[This review was collected as part of a promotion.] I've had the last two ultras and this S26 ultra is the best so far. Great phone with meaningful incremental improvements across the board.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool but not groundbreaking
on April 22, 2026
Posted by: LoveTech
[This review was collected as part of a promotion.] Honestly the Galaxy AI is the coolest part of the new phone. It is more helpful than I originally thought it would be, especially for identifying random things when I think about it. Also the privacy screen is cool, but not magical like the ads imply.
Otherwise no noticeable difference on the hardware.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its cool but not perfect
on April 22, 2026
Posted by: Nekay411
[This review was collected as part of a promotion.] I do love the galaxy ai. I think i use Gemini more than any other feature on the phone. With that being said. I wish Gemini could do more. There were a lot of features talked about at the samsung release that i cant seem to get to do. So maybe the features arent active yet. I run my own business so having that AI screen calls is great. But i wish that if i ignore or reject a call it would go to voicemail. Which it dont. Unless i dont know how to set it up. So if they could tweak a few things it would be the perfect phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good features
on April 22, 2026
Posted by: Maxlaur07
[This review was collected as part of a promotion.] I use it everyday.i like it very much.i recommend it to everyone..Samsung galaxy s26 ultra ia the best.very good battery and very light weight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Surprised with Galaxy AI
on April 22, 2026
Posted by: Simpleandplain
[This review was collected as part of a promotion.] I'll keep this review short. The new privacy screen and Galaxy AI has me impressed. Everyone has their own pro and cons but I'm liking my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As close to perfection as you can make
on April 22, 2026
Posted by: Melakor
[This review was collected as part of a promotion.] The necessities: speed, screen and cameras: Nothing slows this down. The screen, even with the privacy screen, is still the best and brightest. And cameras are as good as any. Excellent low light, excellent AI features too.
The Unique: S PEN, still a game changer. Use it to actually sign documents with a real signature. The AI select is amazing, now I can capture that text in a photo needed on my other app. S PEN is a tool that allows for more accuracy, be that in games, drawing or for what I use it for the most in my mind mapping app and taking notes in OneNote.
Galaxy AI: I removed a soda can from my hand and had the can blocking half my face. I could not tell it wasn't an original picture of my face. Then I added a Geko. Truly amazing and easy. Used Creative Studio for that one.
Bixby Routines: Another game changer. Bixby can set this for us in many circumstances. From changing power modes based on plugged in or not, location changes from power, auto turn on hot spot, to changing lighting in my home based on my location, absolutely phenomenal the automation and customization.
Privacy screen: did not care about this, until I realized you can set the apps you want to be private! Now my banking, work email. And a few others show up with privacy.
DEX: This feature I use several times a week. If I travel I will bring a portable monitor, or sometimes just the HDMI cable. Works and feels just like a desktop PC. Multitasking is great and this is fast
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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