Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,420 Reviews)
Rating breakdown 12,420 reviews
5 Stars
10,867
4 Stars
1,246
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great phone
on April 22, 2026
Posted by: KL5768
[This review was collected as part of a promotion.] I love this phone so far and have yet to fully explore it. I use it daily to keep in touch with family and friends. I use it frequently for work and also to help translate. I listen to music and use it to help set my work schedule. The Galaxy AI features are great and must notable is a huge improvement with Android Auto. Voice to text is more accurate which is helpful to me as I commute an hour to work and sometimes get messages that could change my schedule for the day .
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there KL5768, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the usage of your device for such a range of daily tasks like translation, scheduling, and messaging. We have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Features are amazing on the S26 ultra.
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI is very convenient. Helps me with my day to day activities.
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how pleased you are with the enhanced features of your new device, and that you are finding them so helpful for your daily activities. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch Tech
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Screen is remarkable crisp and clear the tech is top notch, very easy to use and multi task.
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there Tinmann1381, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the display quality and ability to multi-task with your device. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on April 22, 2026
Posted by: Galaxyfan
[This review was collected as part of a promotion.] I love privacy screen, I don't have to be worry my information. Galaxy AI is really awesome,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 22, 2026
Posted by: Blackbear350
[This review was collected as part of a promotion.] I love the ultra it has a quick response. I'm still figuring out all the AI features it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on April 22, 2026
Posted by: Empress
[This review was collected as part of a promotion.] Love it ....best phone ....features are out of this world .....camera is boss
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Does so many things. Good buy if look
on April 22, 2026
Posted by: Tshale
[This review was collected as part of a promotion.] Great phone definitely a must buy. Galaxy ai has been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 22, 2026
Posted by: JamBry
[This review was collected as part of a promotion.] So far this phone has met all of my expectations. I love the AI functionality and also how easy it is was to transfer everything from my old phone to my new Samsung Galaxy S26 Ultra.
Value
5
Written by a customer while visiting Samsung US