Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,420 Reviews)
Rating breakdown 12,420 reviews
5 Stars
10,867
4 Stars
1,246
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
One of the best galaxy phones I ever had thus far
on April 22, 2026
Posted by: Galaxymanforlife
[This review was collected as part of a promotion.] I use my galaxy device for a large list of things. The thing I find most impressive is the new addition of Ai.gemini is so helpful and responsive with everyday help. The camera is crisp and amazing especially while zooming in on the moon.i enjoy how quickly my Bluetooth devices also connect seamlessly when I really need them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness
on April 22, 2026
Posted by: Loaf26phone
[This review was collected as part of a promotion.] Phone is as advertised. Quick, smooth and efficient in every way. Galaxy AI does some pretty impressive photo editing and great in adding objects as directed. Happy with purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works very well
on April 22, 2026
Posted by: Rattlefish
[This review was collected as part of a promotion.] Works as expected of an ultra branded phone model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As advertised
on April 22, 2026
Posted by: RudeBori
[This review was collected as part of a promotion.] Best part is the privacy mode, really takes it to another level without worrying who's trying to look at your screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Decent Upgrade with some good new features
on April 22, 2026
Posted by: Jimmysmitty
[This review was collected as part of a promotion.] I had a Galaxy S25 Ultra so my upgrade is not as vast as some others. However, the changes to the cameras is noticeable, the new privacy display is a very welcomed advance to the screen and the improvements to Galaxy AI are quite worth the device. Being able to set the privacy display to certain apps or actions is a very useful feature that I am sure will be adopted by others in the near future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 22, 2026
Posted by: Thebaddest
[This review was collected as part of a promotion.] Galaxy AI make my pictures come to life and look professional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the new things you can do with the phon
on April 22, 2026
Posted by: SaltyCanyon801
[This review was collected as part of a promotion.] This would be my first Galazy that I used the Ai and I gotta say is been pretty good especially with editing my pictures. Can't wait to do more stuff with phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent upgrade
on April 22, 2026
Posted by: Mustanggt46
[This review was collected as part of a promotion.] Personal use phone with Galaxy AI in the system, phone responds faster and not as much battery drag as I have had on other units. Good but similar design to older S series phones, I like the privacy screen option.
Value
4
Response from Samsung USBy R&R Team, April 22, 2026
Hello Mustanggt46, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are loving the features of Galaxy AI, enhanced speed, and battery life of your device. We have provided links to the complete manual and the Samsung Support Team to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US