Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,426 Reviews)
Rating breakdown 12,426 reviews
5 Stars
10,873
4 Stars
1,246
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The S26 met all my expectations
on April 22, 2026
Posted by: RevPeterNC
[This review was collected as part of a promotion.] The S26 privacy feature is a godsend. My phone is private and I'm a bit concerned prior to purchasing. The new feature exceeds all of my expectations and then some.
I enjoy the faster speed as well. Apps load much faster aster. The screen is beautiful and provides sharp clear definition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device with many options to customize 😍
on April 22, 2026
Posted by: GalaxyStar
[This review was collected as part of a promotion.] Love s26 ultra.
Best battery life.
Best camera.
Smooth performance.
Unlimited customization, specially if you install Good Lock.
AI features are awesome. Photo assist is handy and works every time.
Off course privacy screen is my favorite.
Best battery life.
Best camera.
Smooth performance.
Unlimited customization, specially if you install Good Lock.
AI features are awesome. Photo assist is handy and works every time.
Off course privacy screen is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade from S24 Ultra
on April 22, 2026
Posted by: HystericalMom
[This review was collected as part of a promotion.] I am in love with my new phone. It is noticeably faster than the S24, which is awesome.
Galaxy AI is more intuitive and much easier for me to navigate. I feel more comfortable using it than some other AI options.
The rounded corners are also more asthetically pleasing as well. I also think the UI is more user friendly and I no longer use a third party launcher.
Galaxy AI is more intuitive and much easier for me to navigate. I feel more comfortable using it than some other AI options.
The rounded corners are also more asthetically pleasing as well. I also think the UI is more user friendly and I no longer use a third party launcher.
All in all, I am glad I waited to upgrade until now. The S26 Ultra is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S26 Ultra is Outstanding
on April 22, 2026
Posted by: ELS101
[This review was collected as part of a promotion.] The phone upgrades, including the Galaxy AI are all working together seamlessly. I highly recommend this phone, it truly is an incredible piece of high-quality technology. Worth the price. There is no need to say more. Should you Purchase it?. Yes, you should.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stylish but Unimpressive
on April 22, 2026
Posted by: JCReviews
[This review was collected as part of a promotion.] Its s good looking device and in my opinion is one of the best of the last few years, it is incredibly underwhelming in every other category. The AI tools are neat but dont get applied to my day to day, the price has climbed for a device that had essentially been the same for 4 years. At this time I wish I had stayed on my s23 ultra as it was an identical experience.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there JCReviews, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few articles to help you enhance your experience with Galaxy AI and best align the settings of your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you h ave questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Compliments all day
on April 22, 2026
Posted by: Ironboundtate
[This review was collected as part of a promotion.] By getting Thursday phone i was not aware that I would be complimented all day everyday. I fell like a celebrity. It's so sleek and beyond fast. The AI integration is why I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Efficient, Stylish, and with Privacy
on April 22, 2026
Posted by: LoonY11
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a masterclass in refinement, proving that peak performance and sophisticated design can coexist without compromise. It’s a device that commands attention but remains rugged enough for daily life. Efficiency is equally impressive; the device intelligently manages power, stretching battery life through intensive days while maintaining a brilliant display. The new Galaxy AI features are a great help especially when helping to clean up photos. The standout feature is the Integrated Privacy Display. At the touch of a button, the phone helps keep your sensitive documents and messages are visible only to you, effectively vanishing for anyone looking from the side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen great camera!
on April 22, 2026
Posted by: ChicagoRunner
[This review was collected as part of a promotion.] I am a heavy phone user if I'm not listening to podcast watching YouTube video or taking pictures and the phone has hold up great! Love the new the Privacy screen. The Galaxy AI has been fun to explore any idea you may have with pictures!
Value
5
Written by a customer while visiting Samsung US