Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,428 Reviews)
Open Ratings Snapshot
Rating breakdown 12,428 reviews
5 Stars
10,874
4 Stars
1,247
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Best phone yet!!! GALAXY AI is the greatest!
on April 21, 2026
Posted by: CodeConjuror
[This review was collected as part of a promotion.] With the new Galaxy AI upgrades, along with the improved OS speed and camera, this phone hit it out of the park!!!! Head and shoulders above the rest!!!!
12/10 would highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 21, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I use my samsung device for calling, gaming ,work and pretty much anything else that you could imagine. I love all the features of this phone.
I used Chatgpt for all my questions that I need answered. I alao use for college in helping me find solutions or just to talk about my feelings. Chatgpt is very useful in many ways. I have been a fan of pretty much all of the samsung galaxy and have been using them for a very long time.
I love how they have the camera is set up. It has better night vision on the videos. You can zoom in really far and the pictures come out really clear with no glare. No foggy or grainy pictures.
I haven't really used the Galaxy AI, better known as Gemini too much so, im not sure how that works. I only use it for general questions thats about it
I love the new Privacy Display technology. It allows you to customize the screen’s viewing angles so that people sitting next to you see a darkened or obscured screen, while you still see a perfectly clear image. It’s a game-changer for using your phone in public spaces like planes or buses.
The frame is slimmer and lighter, making it more comfortable for daily use. Also,making it easier to fit in my back pocket so as not to always having to carry it in my hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Device
on April 22, 2026
Posted by: Baybrz1
[This review was collected as part of a promotion.] I think the new s26 Ultra is a great phone lots of features great conveniences and technologically superb. The only frustration I have with it is the unlock function of the screen. I find it clumsy sometimes I try to get in the phone and I feel like I have to do it two or three times to get it to actually open for me. I'd love to see a little more streamlining done there but overall 9 out of 10
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome galaxy phone
on April 22, 2026
Posted by: Harosbros
[This review was collected as part of a promotion.] The best phone ever 😍
Awesome display
Awesome sound speakers
Awesome hardware and software
The privacy display 👌🏻 100% innovation
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on April 22, 2026
Posted by: Imabigkidnow1
[This review was collected as part of a promotion.] I just got my new device, Samsung Galaxy S26 Ultra. This device is so easy to setup, and has all the features you could hope for. I'm still learning all the ins & outs of my device, but so far I would highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera camera camera
on April 22, 2026
Posted by: Loobie
[This review was collected as part of a promotion.] The phone is fast, the apps work well. Still getting into all of the AI features but yet again Samsung strikes with the camera. The best camera on the market and it's not even close.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy device yet
on April 22, 2026
Posted by: Jsprings7915
[This review was collected as part of a promotion.] I love the new design of the s26, the battery life is great. Big improvement over the previous generations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 22, 2026
Posted by: DirtyRed
[This review was collected as part of a promotion.] I love my phone. It is amazing with a lot of great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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