Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,452 Reviews)
Rating breakdown 12,452 reviews
5 Stars
10,896
4 Stars
1,249
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best phone ever
on April 13, 2026
Posted by: Chiva1987
[This review was collected as part of a promotion.] Best phone ever with AI you can litery do a lot with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrades
on April 13, 2026
Posted by: LaChapis
[This review was collected as part of a promotion.] I upgraded from a Samsung s23 Ultra to the s26 Ultra and I'm loving the flat screen. I liked the edge but really prefer the flat so when I heard the s26 was going to be a flat I when I wanted it. The camera quality has changed not a lot but samsung has always had the best quality. The privacy screen is the best I feel more confident in using my phone in public while I check personal and important things its an amazing idea. I'm nit a person but with AI so I really don't have anything to say on that. But eventually Samsung doesn't ever disappoint at all they always make better quality long lasting and great products I've work with Samsung from television to stove to washer and dryer and it all started with my first Samsung Note 5 ever since nothing but samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better device then my old cell
on April 13, 2026
Posted by: MXD420482
[This review was collected as part of a promotion.] This phone have new updates and the AI very helpful I just wish could have more things to do with AI to edit videos and photos. I like the new features in this galaxy phone, make life more easy and less difficult.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Masterpiece of a machine
on April 13, 2026
Posted by: Locell
[This review was collected as part of a promotion.] I am a user that has both big phone companies. I will admit galaxy AI is far superior and is helping me get everything done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nothing different from S25
on April 13, 2026
Posted by: FM2026
[This review was collected as part of a promotion.] So far, I haven't noticed anything new from previous phone, the S25. I would say it has some behaviors i didn't see before. Like, apps popping up when touching the phone when the phone has the screen off.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade?
on April 13, 2026
Posted by: T3cHG33k
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily one of the most powerful phones out right now. Design-wise, it feels familiar. It’s still premium and refined, but nothing here really feels drastically new at first glance. Where Samsung really separates itself is in what it’s doing differently. The biggest example is the built-in Privacy Display—something no other major phone has done at a hardware level. It physically limits viewing angles, meaning people next to you can’t see your screen. It’s not just a gimmick—it actually changes how comfortable you feel using your phone in public.
Then there’s the AI. Unlike a lot of companies that treat AI like an extra app, Samsung has built it into the entire system. Features like Now Nudge and Now Brief proactively suggest actions based on what you’re doing, while tools like Photo Assist let you edit or even generate parts of images with simple prompts. What makes it stand out is how “well-rounded” it feels. The AI isn’t just for one thing—it’s everywhere: camera, search, calls, daily tasks, even automation across apps. It’s designed to save time, not just show off.
Performance is top-tier and easily handles all of this, though it’s more power than most people need. The camera is still excellent, especially in low light, but not a massive leap. Battery life is solid and reliable.
So, is it worth the upgrade? If you’re coming from an older phone, absolut
Then there’s the AI. Unlike a lot of companies that treat AI like an extra app, Samsung has built it into the entire system. Features like Now Nudge and Now Brief proactively suggest actions based on what you’re doing, while tools like Photo Assist let you edit or even generate parts of images with simple prompts. What makes it stand out is how “well-rounded” it feels. The AI isn’t just for one thing—it’s everywhere: camera, search, calls, daily tasks, even automation across apps. It’s designed to save time, not just show off.
Performance is top-tier and easily handles all of this, though it’s more power than most people need. The camera is still excellent, especially in low light, but not a massive leap. Battery life is solid and reliable.
So, is it worth the upgrade? If you’re coming from an older phone, absolut
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on April 13, 2026
Posted by: Loveofgalaxy
[This review was collected as part of a promotion.] The phone it self in hand feels great, it being slightly rounded edges make it fit better in the hand !!
The color violet cobalt is great!!
I am type 2 diabetic so I use a libre 3 sensor in my arm to monitor my sugars, I will say the bigger vapor chamber makes a big difference as the phone doesn't get that warm when running for long periods of time..... my s25 ultra got uncomfortablely warm from that... so that is a HUGE plus!!
The new Galaxy AI features are a lot of fun.
All together the phone is a nice upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on April 13, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] This is my second in the ultra series, love it . Everything works well, sometime beyond expectations.
Value
5
Written by a customer while visiting Samsung US