Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,453 Reviews)
Rating breakdown 12,453 reviews
5 Stars
10,897
4 Stars
1,249
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The Family loves them
on April 13, 2026
Posted by: SouthernZombie
[This review was collected as part of a promotion.] First and foremost my wife and kid love their new S26 Ultras. Im actually very jealous of them. My son uses the Galaxy AI to ask questions about Pokemon on a regular basis. My wife uses it to fine tune recipes when shes trying something new and to help her design her next tattoo idea. Plus the bigger battery helps my wife get thru her full shift at work since her job requires the use of a very battery intensive app. Nothing the complain about with the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on the phone like the fast charging
on April 13, 2026
Posted by: DATBOYG
[This review was collected as part of a promotion.] The galaxy AI is very helpful for everyday use, when I needed for answer or directions it really helps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26
on April 13, 2026
Posted by: PBMB1297
[This review was collected as part of a promotion.] Absolutely the best samsung yet. The new features are amazing. The privacy features are my favorite. It is fast. One to definitely be bought.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, fast charging, cameras good
on April 13, 2026
Posted by: oksherpa
[This review was collected as part of a promotion.] Headline: The perfect "everyday" flagship.
I've been using the S26 for a few weeks now, and it’s honestly one of the best compact phones I’ve ever owned. The jump to a 6.3-inch screen is a sweet spot—it feels slightly bigger but still fits perfectly in one hand.
Pros:
* The Display: 120Hz refresh rate is buttery smooth, and the brightness makes it easy to read even in direct sunlight.
Performance: The new Snapdragon 8 Elite chip handles everything I throw at it without breaking a sweat (or getting too hot).
Battery: The slightly larger 4,300mAh battery actually gets me through a full day of heavy use now.
Cons:
Still wish they would upgrade the camera hardware a bit more, but the AI processing makes the photos look great anyway.
* Charging is capped at 25W, which feels a bit slow in 2026.
Final Verdict: If you want a powerful phone that doesn't feel like a brick in your pocket, this is it.
I've been using the S26 for a few weeks now, and it’s honestly one of the best compact phones I’ve ever owned. The jump to a 6.3-inch screen is a sweet spot—it feels slightly bigger but still fits perfectly in one hand.
Pros:
* The Display: 120Hz refresh rate is buttery smooth, and the brightness makes it easy to read even in direct sunlight.
Performance: The new Snapdragon 8 Elite chip handles everything I throw at it without breaking a sweat (or getting too hot).
Battery: The slightly larger 4,300mAh battery actually gets me through a full day of heavy use now.
Cons:
Still wish they would upgrade the camera hardware a bit more, but the AI processing makes the photos look great anyway.
* Charging is capped at 25W, which feels a bit slow in 2026.
Final Verdict: If you want a powerful phone that doesn't feel like a brick in your pocket, this is it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra is a great phone thay functions well
on April 13, 2026
Posted by: Dom1982
[This review was collected as part of a promotion.] My galaxy s26 ultra is very functional and does everything I need it to do with ease. Its easy to handle, has a ton of options to customize, and is durable. I've dropped my phone a few times and it just keeps on ticking which Im so grateful for. Sometimes It freezes or doesn't do something straightforward but for the most part there aren't any issues. The galaxy AI is very helpful too when im researching something. Even if I misspelled a word it will know what im asking. I would recommend this phone to anyone who wants the flagship experience and likes to customize.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on April 13, 2026
Posted by: Love2tictoc
[This review was collected as part of a promotion.] The AI ise in the phone has helped me with my notes for work. This has been a wonderful addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most excelent Phone, I love it
on April 13, 2026
Posted by: Eusoj3
[This review was collected as part of a promotion.] I absolutely loved the device's design; the battery life is phenomenal, and the fact that it comes with a built-in privacy screen is a huge plus. Its AI features are on another level. I’ve owned every Galaxy model released—from the very first one all the way up to the S26 now—and I owned every single Note model back when they were still around, too. I’m Samsung’s #1 fan—I wouldn’t trade it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressive
on April 13, 2026
Posted by: Scott73
[This review was collected as part of a promotion.] The hardware itself is very impressive. But when you get into all of the software, apps and capability of the Galaxy AI, then things really get amazing. I am very happy with this latest version of the platform. Amazing!
Value
5
Written by a customer while visiting Samsung US