Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great camera, privacy and battery
on October 1, 2026
Posted by: Ssdraws
[This review was collected as part of a promotion.] The galaxy s26 ultra has been my favorite phone by far. I chose this phone mainly for it's stylus and privacy features but the battery life has really surprised me. It's lasted me the entire day of heavy phone usage. The phone also has a fantastic camera that I've been using way more than I used to with my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so good.
on October 1, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] This phone is so good it has so many pictures settings you can change that allows you to take crispy good pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra flagship
on October 1, 2026
Posted by: WickWicki
[This review was collected as part of a promotion.] Without question, this is the best smartphone currently available on the market. It offers perfect picture quality and all-day battery life. The privacy display is superior, and the gaming performance is exceptional; no other device, especially not the ultra model, can compare. It comes equipped with a comprehensive range of features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great functionality
on October 1, 2026
Posted by: PopTart26
[This review was collected as part of a promotion.] I chose this phone as i have been on the galaxy train for years and was ready for an upgrade. This phone has been fantastic from the start. Everything was transferred seamlessly. This has the power and speed that is top tier. Anyone who chooses this phone skill not be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26U
on October 1, 2026
Posted by: LuchaLibre
[This review was collected as part of a promotion.] I upgraded to the Galaxy S26U from the S24U. Many said it would not be a major update but I was too excited about the privacy screen and new features. I ordered my device and received it rather quickly. I got my cases and did my nails to match. I was too excited!
Setting up the new device and transferring my data was super easy. The new display paired with the UI update really made the experience 10/10 for me. I have several other devices and it assimilated seamlessly.
Definitely would recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra review
on October 1, 2026
Posted by: Ductnorris
[This review was collected as part of a promotion.] I love this phone. It is so fast, my battery lasts forever, the super fast charging and camera are my favorite features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung phones
on October 1, 2026
Posted by: Shopaholic26
[This review was collected as part of a promotion.] Whenever I upgrade my phone I chose a Samsung. The S26 ultra is great I love the stylus when I want to right notes. The camera is create
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my device
on October 1, 2026
Posted by: GabniDRIP
[This review was collected as part of a promotion.] The only issue i had was the motherboard fried on my original device but they replaced it with no problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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