Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,374 Reviews)
Open Ratings Snapshot
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love this phome
on November 6, 2026
Posted by: DistantBlueeyes28
[This review was collected as part of a promotion.] I chose this phone because of the great reviews. I couldn't agree more with them. The phone itself is great. Takes amazing photos. It's fast and the size is perfect for me. I have always been a fan of the S series and this one out does them all:)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra was a no brainer!
on November 6, 2026
Posted by: Coach4Fun
[This review was collected as part of a promotion.] I chose the S26 Ultra for the camera capabilities and the beautiful sleek design. The camera features were my top priority because I utilize photos and videos everyday for my job; this phone really hit it out of the park! I am also impressed with the AI assist features, the fast charging and extended battery life, built in privacy screen mode, S-pen, and the keyboard to curser pad feature! I am a Galaxy fan! These phones do not have to constantly upgrade, eating at your memory, forcing replacement after replacement. However, when a new model hits the shelf, don't miss out on the new and innovative interations Samsung offers!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have a stylus again
on November 6, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Finally upgraded from the s21 to the s26 ultra. I chose this upgrade so that i could get the stylus back. I like to take notes and to have the ability to screen write with it. I also like the quality of pictures i can take with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on November 6, 2026
Posted by: Yayacetz
[This review was collected as part of a promotion.] I chose to upgrade to this phone just like every year I do. I wont change samsung for any other company. Has alot of storage. The camera lens are just wonderful if you like taking pictures of your family mostly your kids this phone is just for you. Has great features and it always comes out with new ones. Recommend this device to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Loving My New Samsung Galaxy S26 Ultra
on November 6, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra, and I'm really happy with my choice! The display is amazing, the camera quality is excellent, and the performance is super smooth. I love how premium the phone feels. The battery life is good, and the overall experience has been great so far. Definitely happy with the phone I chose!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superior device!!!
on November 6, 2026
Posted by: Daugh1003
[This review was collected as part of a promotion.] I chose this device over one of the fruit phones and it has far exceeded performance and battery life. I would either get this again if I had to buy all over, or a z fold device.
I use mine daily for business calls, social media, music and games as well as all other functions like texting and calls. With my heavy mix of usage, any other phone would not be able to keep up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on November 6, 2026
Posted by: MustangSally
[This review was collected as part of a promotion.] I chose the S26 ultra because I've been using them since the S4. These are and have been incredibly reliable and easy to use.
I've been using the S26 ultra for playing games, watching videos, and shopping.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing.
on November 6, 2026
Posted by: Darkknight
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra. It's great for gaming, watching movies, steaming videos, and listening to music. The camera's take amazing pictures and videos. The spen is helping for making fine detail changes, drawing, even signatures.
Live wallpapers and screen savers do not cause games to have issue on it like my old phone which is wonderful. The screen size is perfect for watching moves and videos on the go. It has really good security features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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