Customer reviews from sony.com
Sony - 85" class BRAVIA XR X95L Mini LED 4K HDR Google TV (2023)
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
16
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for Sony - 85" class BRAVIA XR X95L Mini LED 4K HDR Google TV (2023)
Posted by: LTCChris
Gender:Male
Verified Purchase:Yes
The only issue I had was actually with the long haul shipping company. They did a great job, but their tracking software was less than informative. I was trying to coordinate help in setting the TV up and was very interested in tracking when it would arrive. As an example the shipping company just listed “received in terminal.” Unfortunately, it did not say where that terminal was so there was no way to judge the progress of the shipment. In all this is a very minor issue and I need to state that the TV arrived in perfect condition and that is the most important aspect of a shipping company. The only Sony shortfall is the Bravia cam that I purchased. I was fully expecting the resolution to match the TV and it is far short from that. It functions, but the directions on setting it up are less than desirable.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 2, 2024
Hi LTCChris,
Thanks for commenting! We are truly happy to hear about your satisfaction with the amazing performance of your XR-85X95L. We greatly appreciate your feedback about the shipping and functions of the external camera BRAVIA CAM. For helpful tips about the BRAVIA CAM, please visit the following article:
https://www.sony.com/electronics/support/articles/00279217
Big screen picture meets ultimate contrast and brightness, powered by the intelligent Cognitive Processor XR™. Bring the theater experience into your home with thousands of precisely controlled Mini LEDs delivering amazing contrast. XR Backlight Master Drive™ fine tunes the picture resulting in deep blacks and natural colors revitalizing your favorite movies and games.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony! Enjoy!
Best regards,
Romeo
Thanks for commenting! We are truly happy to hear about your satisfaction with the amazing performance of your XR-85X95L. We greatly appreciate your feedback about the shipping and functions of the external camera BRAVIA CAM. For helpful tips about the BRAVIA CAM, please visit the following article:
https://www.sony.com/electronics/support/articles/00279217
Big screen picture meets ultimate contrast and brightness, powered by the intelligent Cognitive Processor XR™. Bring the theater experience into your home with thousands of precisely controlled Mini LEDs delivering amazing contrast. XR Backlight Master Drive™ fine tunes the picture resulting in deep blacks and natural colors revitalizing your favorite movies and games.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony! Enjoy!
Best regards,
Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Great Picture for a big TV
on December 27, 2023
Posted by: Mr Nicky
Gender:Male
I think this TV rivals large OLEDs in picture quality. Sony's delivery is quick.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 28, 2023
Hello Mr Nicky,
Wow! Thank you very much for purchasing our Sony XR85X95L and for giving it a 5 star rating. We are truly delighted to hear your satisfaction on the picture quality of our TV and with the delivery service team. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony. - Marco
Wow! Thank you very much for purchasing our Sony XR85X95L and for giving it a 5 star rating. We are truly delighted to hear your satisfaction on the picture quality of our TV and with the delivery service team. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony. - Marco
Written by a customer while visiting sony.com
Posted by: jeburnett
Gender:Male
Verified Purchase:Yes
I've owned this Sony now for 3 months and I could not be happier with it. This is my second Sony in 8 years and the number of improvements in that span of time is a marvel to sit back and enjoy. Near perfect black levels and eye-piercing brightness both modulated by HDR10 and Dolby Vision content, makes movie watching a joy again!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 26, 2023
Hi jeburnett,
You made the right choice upgrading to the Sony X95L! We're thrilled that you are enjoying the picture quality of the TV.
See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Frame tweeters, in addition to traditional TV speakers, elevates the sound so what you hear matches the picture you see. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony!
-Ralph
You made the right choice upgrading to the Sony X95L! We're thrilled that you are enjoying the picture quality of the TV.
See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Frame tweeters, in addition to traditional TV speakers, elevates the sound so what you hear matches the picture you see. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: Tech bear
Gender:Male
Verified Purchase:Yes
I’m happy with my purchase this is a great mini LED with great processing and great black levels.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 16, 2023
Hi Tech bear, We are glad to hear that you are happy with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our X95L has Cognitive Processor XR that replicates how we see the real world to deliver a picture with wide dynamic contrast and natural colors. With XR Clear Image, you will enjoy this TV with less noise, less blur and more clarity in every picture. This TV also supports Google TV that allows you to browse 700,000+ movies and TV episodes from across your streaming services, all in one place and organized into topics and genres based on what interests you. Thank you for your purchase. Enjoy! Vincent
Written by a customer while visiting sony.com
Posted by: Codile22
Gender:Male
Verified Purchase:Yes
I bought this 85’ 3weeks ago And I LOVE it !!! Would recommend to friends and family …
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 4, 2023
Hi Codile22, You've made an excellent choice! We're very happy to hear you love your new Sony X95L. Your recommendation means a lot to us! The Sony BRAVIA X95L is equipped with thousands of mini-LEDs for independent backlighting control across the screen for each scene. Movies, TV, and games benefit from Sony's Cognitive Processor XR and XR Backlight Master Drive, which controls thousands of mini-LEDs for independent illumination across the screen. Sound is emitted forward from vibrating frame tweeters to match the image onscreen, and if you're a gamer, you'll enjoy dedicated HDR and Game Mode settings. And the entire package is wrapped in an eco-friendly, minimalist design for a more immersive experience. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: DF3122
Gender:Male
Verified Purchase:Yes
I bought this TV about a month ago and I have to tell you that this is the best Sony TV I ever bought. The picture is incredible and so clear and sharp like a OLED TV. I would recommend this TV to anyone looking for a beautiful picture. The size is just right in my Living room.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 18, 2023
Hi DF3122, Awesome! We are so glad to hear that you are happy with your new TV! The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR! The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue! -Carl
Written by a customer while visiting sony.com
Posted by: The Goods
Gender:Male
Verified Purchase:Yes
Bought the TV a week ago. The picture, sound, and performance meet and exceed all expectations.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 19, 2023
Hi The Goods, We're glad that you are enjoying the picture, sound, and TV performance meets your expectations. Our premium 4K Mini LED TV powered by Cognitive Processor XR™ delivers sparkling brilliance and deep blacks. Lifelike contrast is achieved by XR Backlight Master Drive™. Cinematic sound and pictures, precisely aligned. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: SMANNMQT
Gender:Male
Verified Purchase:Yes
I had advanced Eco home solutions purchase and install this television. I alway buy Sony televisions and this is a Welcome edition to our home. Spectacular image, myriad features, and a massive TV.
The picture quality is vivid, even in full sunshine. The mini LED technology is astounding to see it in person. The flag ship model for 2023 lives up to its title.
We had time for a movie night and enjoyed watching the Empire Strikes Back in vivid 4K UHD. Absolutely stunning. While there is still a lot to do to get the new TV room finished. Even with wires hanging out from the bottom of the television nothing but praise for the X95. I was very impressed that both of the gentleman installing the television were gob smacked by the vivid picture.
Going from a bedroom size 55” Sony television or our 65” Sony TV in our living room to this 85” Sony beautiful quality is worth it. A great remote, myriad features, and outstanding Sony quality make this a must buy.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 30, 2023
Hi SMANNMQT, We appreciate you being a long-time Sony user. We are also delighted to hear that you are enjoying the picture quality, remote, and features of your new TV. Our premium 4K Mini LED TV powered by Cognitive Processor XR™ delivers sparkling brilliance and deep blacks. Lifelike contrast is achieved by XR Backlight Master Drive™. Cinematic sound and pictures, precisely aligned. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com