Customer reviews from sony.com
Sony - 85" class BRAVIA XR X95L Mini LED 4K HDR Google TV (2023)
Average customer rating
4.7 out of 5
4.7
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
16
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
94%of customers recommend this product. 
(
17 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Sony - 85" class BRAVIA XR X95L Mini LED 4K HDR Google TV (2023)
Customer Rating
5 out of 5
5
Excellent high end TV
on October 23, 2024
Posted by: Cptnjosh
Gender:Male
Verified Purchase:Yes
What a beautiful picture on this TV. Coming from a 60" Pioneer Plasma I am very picky about motion handling and processing. Nothing to worry about here. The picture quality on 1080 and 720 sources is excellent, and wirh native 4k content the picture is outstanding. Plenty of pop and contrast here without looking too artificial. The colors and picture are very cinematic feeling. NO HDMI EARC/ARC glitches through my AVR system. Great reception for OTA stations with nextgen tech make sports broadcasts look awesome. I will say i found the power cord on the short side. That is probably my only criticism.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, Sony.com, October 23, 2024
Hi Cptnjosh,

Thank you for sharing your 5-star rating!

We're thrilled that you're enjoying the picture quality of your new Sony TV. The Sony BRAVIA XR X95L is equipped with thousands of mini LEDs for precise backlighting control, resulting in lifelike 4K images with deep blacks and brilliant colors. It is also great to know that you are experiencing an outstanding performance without any HDMI eARC/ARC.

We've noted your feedback on the power cord length and appreciate you bringing it to our attention.

Thank you for choosing Sony, and we hope you continue to enjoy your cinematic viewing experience! - Maria
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great tv with a great picture
on October 16, 2024
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I’m very happy with my purchase. This is a great television l do recommend it for the great clear picture and the good quality build.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, Sony.com, October 17, 2024
Hi there,

Thank you for sharing your incredible experience! We'd like to congratulate you for your new Sony X95L TV! It's great to know that your happy with it. We're very much pleasured also hearing that the Sony X95L TV's picture and overall build quality are to your liking.

Thank you for choosing Sony, and here's to more enjoyable viewing moments with your new Sony TV!

Best Regards,
Maria
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
My Oled replacemement.
on May 18, 2024
Posted by: Toadster
Gender:Male
Verified Purchase:Yes
I have had this TV for almost a month and so far and am very happy with it.
I would recommend this to a friend!
Response from sony.comBy David, Sony North America Customer Support, May 20, 2024
Hi Toadster,

Awesome! We're glad to hear that you're happy with your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Stunning picture!
on April 29, 2024
Posted by: Bhamlisa
Gender:Female
Verified Purchase:Yes
Stunning picture when paired with. Sony AVR
I originally paired this with an Onkyo AVR. The Sony Bravia and Onkyo AVR do not play well together. Once I figured that out, I purchased the Sony STR-AZ3000ES and that was a game changer. The picture was noticeably better and my other issues disappeared. I love watching this tv!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 29, 2024
Hi Bhamlisa,

Fantastic! You've certainly made a great choice! We are truly happy to know that you love the amazing performance of your XR85X95L, especially when paired with our STR-AZ3000ES. Thank you very much for the perfect star review and for choosing the best brand, Sony!

Best regards,

Romeo
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Sony X95l
on April 16, 2024
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I purchased the Sony X95l about 3 weeks ago. I was hoping that this ws an answer to OLED but sadly it is not.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 19, 2024
Hi Skippy Marone,

We regret to hear that you are not satisfied with the TV. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

For the latest Mini LED QLED TV, we recommend the Sony BRAVIA 9. Please refer to this link for more information:

https://electronics.sony.com/tv-video/televisions/all-tvs/p/k65xr90

Sincerely,
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Exceptional image quality due to abundant light
on April 13, 2024
Posted by: WKS777
Gender:Male
Verified Purchase:Yes
Upgraded to 85” X95L from 7 year old 75” 940E LED and 55A9G OLED. The Mini LED has significantly improved image quality on all picture modes and settings, and the prior TVs were great in their time. The larger size is welcome and weighs the same as the 75”. I’m satisfied I went with the Mini LED rather than the OLED. Good Sale price. Sports are spectacular! In process of re-watching all my favorite movies.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 16, 2024
Hi WKS777, we're glad you like your purchase! We hope you enjoy your new TV! Thanks for choosing Sony! ~Earl
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture
on February 28, 2024
Posted by: TRay87
Gender:Male
Verified Purchase:Yes
I bought this TV as a replacement for an X95J that met a premature demise. The picture quality is noticeably better with increased brightness and contrast. From a sound perspective, the treble doesn't sound nearly as good as my previous model. I have played with the settings but haven't determined if this is user error or if there is something wrong with the speakers. I can't make any statements on longevity as I've had the X95L for one month, but I can say that the enhanced backlighting provides a substantial improvement.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 29, 2024
Hi TRay87, we're glad you like the picture quality of your new TV! We appreciate your feedback regarding the sound quality of the X95L. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Please check this link for more details:

https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_02.html?hl=audio

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
AWESOME Mini LED TV
on February 13, 2024
Posted by: RichCA
Gender:Male
Verified Purchase:Yes
We're loving our X95L, thank you Sony! Amazing picture, natural and accurate looking colors. Awesome with our Xbox as well using its Variable Refresh Rate (VRR) mode.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 15, 2024
Hi RichCA,
Great! We are truly happy that you are loving the amazing picture quality of your new Sony XR85X95L and were able to enjoy playing your Xbox using the Variable Refresh Rate (VVR) mode feature. Stay safe and thank you for choosing Sony! - Marco
Written by a customer while visiting sony.com
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