Customer reviews from frigidaire.com
Frigidaire - 115V 12000 BTU Wall Air Conditioner with Dehumidifier, Fan & Remote Control, Cools Rooms Up To 550 Sq Ft - White
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
35
4 Stars
17
3 Stars
3
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - 115V 12000 BTU Wall Air Conditioner with Dehumidifier, Fan & Remote Control, Cools Rooms Up To 550 Sq Ft - White
Customer Rating
5
Great AC. GREAT VALUE TOO!!
on October 1, 2025
Posted by: Missy726
[This review was collected as part of a promotion.] This replaced an older AC. Does a great job of cooling my living room.
Frigidaire is the way to go!!
Frigidaire is the way to go!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 1, 2025
Hello Missy726! Thank you for sharing your experience with your Frigidaire 12,000 BTU Wall Room Air Conditioner (FHTC123WA1)! We’re so glad to hear it’s keeping your living room cool and that you’re enjoying the reliable performance. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on June 15, 2026
Posted by: GrandeConde
[This review was collected as part of a promotion.] Cooling the room exactly as I hoped it would keeping me comfortable just in time for our first heat wave.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for your feedback! We’re happy to hear your Frigidaire air conditioner is cooling your room exactly as you hoped and helping keep you comfortable during the heat wave.
We appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable comfort and performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable comfort and performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com