Customer reviews from frigidaire.com
Frigidaire - 115V 12000 BTU Wall Air Conditioner with Dehumidifier, Fan & Remote Control, Cools Rooms Up To 550 Sq Ft - White
Average customer rating
4.4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
34
4 Stars
17
3 Stars
3
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - 115V 12000 BTU Wall Air Conditioner with Dehumidifier, Fan & Remote Control, Cools Rooms Up To 550 Sq Ft - White
Customer Rating
4
on July 25, 2024
Posted by: Vkozoriz
[This review was collected as part of a promotion.] Easy to install. Relatively quiet. Good overall. I wish the remote control showed the different modes - currently you can only see the mode directly on the front of the unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works good
on August 1, 2024
Posted by: Frankv2112
[This review was collected as part of a promotion.] Replaced a very old Frigidaire unit that worked great for years. This new Friday unit is quieter and cools the room quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My second Frigidaire- its the best
on September 11, 2024
Posted by: Keri phi
[This review was collected as part of a promotion.] Best AC out there
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool
on October 6, 2024
Posted by: valber
[This review was collected as part of a promotion.] Quiet and easy to use
Very efficient
Very efficient
Written by a customer while visiting frigidaire.com
Customer Rating
4
Built In Room Air Conditioner
on October 11, 2024
Posted by: JSB4
[This review was collected as part of a promotion.] Wish it had WiFi capability. Otherwise happy with the unit.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Molding
on May 14, 2025
Posted by: Frank Michael
Does the white molding that goes around the unit come included with the air conditioner?
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2025
HI, Frank Michael! The white molding, often referred to as a trim or side panel kit, is typically not included with Frigidaire window air conditioners. These accessories are usually sold separately to accommodate various window sizes and installation needs.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Performing Air Conditioner
on July 11, 2025
Posted by: Pete GS
[This review was collected as part of a promotion.] This unit does an excellent job keeping my entire apartment cool. The thermostat works great, so the unit only comes on when the set temperature is exceeded. The cost of the unit was reasonable, making this a great value!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2025
Thank you so much for your positive feedback! We’re glad to hear that the unit is keeping your apartment cool and that the thermostat is working well for you. It’s great to know you’re finding good value in your purchase. If you ever need assistance or have questions, please don’t hesitate to reach out to our live chat at Frigidaire.com or call (800) 374-4432. We’re always here to help!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on August 20, 2025
Posted by: Phillip Marlow
[This review was collected as part of a promotion.] Keeping my apartment nice and cool during a very hot Michigan summer. I like the new filter and the filter access panel design. It makes it easier to remove, clean, and replace the filter.
Written by a customer while visiting frigidaire.com