Customer reviews from jbl.com
JBL - Quantum 100M2 Over Ear Gaming Headphones - White
Average customer rating
3.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
14
4 Stars
9
3 Stars
4
2 Stars
3
1 Star
3
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Quantum 100M2 Over Ear Gaming Headphones - White
Customer Rating
1
Headset didn’t work with my computer
on April 24, 2026
Posted by: Photodude
This product didn’t work with my computer. It doesn’t have a usb connection, only a single audio cable. It’s supposed to be both mic and headphones, but my computer doesn’t recognize both, my computer only recognizes audio or only the mic, but not both at the same time. I tried all of the jacks on my computer but it didn’t fix the problem.
Response from jbl.comBy Customer Support, April 24, 2026
Thank you for bringing this to our attention. To help troubleshoot the issue, we recommend using a headset with a microphone‑and‑headphone splitter if your computer only has a single audio port or only recognizes one connector at a time. If problem still persists, please contact us directly at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
