Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
small, easy to carry and with quick functions, nic
on October 8, 2025
Posted by: Zinian13
[This review was collected as part of a promotion.] Since it came out I've had this phone and I use it a lot to watch anime, live programs and soccer matches and the AI ​​functions are incredible no matter what you ask you will have an answer that will help you
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Zinian13, thank you for taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear how much you are loving the usage and features of your new device, and finding so many amazing uses for Galaxy AI. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip7 - do it!
on October 8, 2025
Posted by: DKNY555
[This review was collected as part of a promotion.] Loving the Flip7 (updated from Flip4), and it's "big face" 😊! Additionally, as someone who now uses the Galaxy AI for nearly everything: meal planning, exercise plans, organization, soundboarding, resume formatting, data, research, perspective on multiple sides on issues/information, digital art (for fun), thr list goes on and on..., I am not sure how I ever got on without it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 8, 2025
Posted by: Back2school
[This review was collected as part of a promotion.] I actually like my galaxy flip. When I received it in the mail before the drop date I was excited being one of the first. I like that it goes from a nice sized viewing screen to a compact throw in my bag and actually get lost thing. Easy to figure out and use. I was a little concerned about the screen being constantly flipped opened and closed. I can't even see a crease, so far so good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is amazing
on October 7, 2025
Posted by: Dustyboy
[This review was collected as part of a promotion.] I like the phone overall i just dont like that certain apps crash randomly. Other than that the features are next level and surpass the iPhones by long shot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun phone and form factor
on October 7, 2025
Posted by: FoldableUser7
[This review was collected as part of a promotion.] Great build quality, I feel confident the phone will stay in good condition.
I like the slightly skinnier size, much easier to one-hand the device.
Galaxy AI has been pretty smart and useful so far, excited to use it more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z flip flip
on October 7, 2025
Posted by: Dondotta
[This review was collected as part of a promotion.] The flip phone only lasted 6 months and then the main screen went out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool phone i have ever used.
on October 7, 2025
Posted by: Futuretech
[This review was collected as part of a promotion.] I use a lot of samsung ai daily. Most of the time i used to fix my error in coding, and to solve my home work problems. I just point camera towards my notes and use circle to search and ask it to summarize and arrange it. And have few friends who speaks different language i use call assistant for it. Last week i think i have used it in my notes to summarize and ask to make key points.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great full size phone that folds up small
on October 7, 2025
Posted by: SlipperFlipper
[This review was collected as part of a promotion.] Love that the Flip7 folds in half AND its coverscreen can open app thanks to Good Lock plugins. Receive a message? Open it from the coverscreen and send your reply. Overthinking it? Galaxy AI can draft and refine your draft so they hear your message.
The only two complaints are the mediocre image quality that comes from the camera and the lack of an effective antiglare treatment for outside viewing. If either matters to you, consider going with the Galaxy Ultra line. Battery life is solid with a respectable capacity. It manages to last while out for the day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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