Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Good quality
on October 9, 2025
Posted by: KPOP
Ai is quite amazing battery long life fast processorAi is quite amazing battery long life fast processor. Good performance for me because it was verynice.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun Sized :-)
on October 9, 2025
Posted by: TBRGo2Sl3ep
[This review was collected as part of a promotion.] So this little phone has been an absolutely joy to use. Even as a guy with big hands, I've thoroughly enjoyed it.
From using Galaxy AI, to setting GIF's as my cover screen wallpaper, I've had a lot of fun with it.
Often times I'll just set it on the mag safe charger on my desk at work, boot up Netflix, and let it run while I'm working. It's wide so the picture is nice.
Also got a 2 player tic tac toe game that I demolish my daughter in. She's determined to beat me, but never will lol.
Every now and then I'll answer a video call at work on it. Would just fold it 50%, set it on a raised platform next to my monitor, and chop it up.
Gotta say, you guys did a good job with this thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung best phones
on October 9, 2025
Posted by: Its me
from Bronx
Expertise:Intermediate
Verified Purchase:Yes
Love the look and feel of the phone. Like the added feature of the display on the front screen without having to open the phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great switch
on October 8, 2025
Posted by: Rch123
[This review was collected as part of a promotion.] Look, I have had a competing phone for more than 10 years. The flip finally brought me back to android. I love this phone!
Also, Galaxy AI is cool. It's just a cool perk to have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time Galaxy Z Flip 7 owner!
on October 8, 2025
Posted by: Mandabjj
[This review was collected as part of a promotion.] I upgraded from the 24+ to the Galaxy Z Flip 7 and I couldn't be happier. Such an amazing and innovative device. Not only has streaming Netflix been such an enjoyable experience with this new device, but also all of the work I get done (and even faster!) thanks to the AI that comes equipped on the phone. Things like reminders, getting travel updates and the Now Brief every morning - I've got so much extra time in my day that I get to utilize elsewhere. If you're on the fence about getting this phone, just do it! I can't think of even 1 downside to owning this phone. Samsung continues pushing boundaries and I will forever be a Samsung Stan.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Helpful
on October 8, 2025
Posted by: XoXoAri
[This review was collected as part of a promotion.] I love how this phone is portable, and makes the experience so much easier. Has lots of great features, especially Galaxy AI. I use Galaxy AI on a daily basis, it helps me with everyday tasks like to-do lists, reminders, setting an alarm and quick information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have the z flip 6
on October 8, 2025
Posted by: Lixxxx
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 6 is the first of its line that truly feels like a folding phone that hasn't compromised on internal specs. It offers a premium feel, excellent performance, a greatly improved camera, and all-day battery life, making it the top choice for those who want a powerful smartphone that can still fit neatly in a pocket. The price increase may be a deterrent for some, but for users wanting the best of both a large screen and a compact design, the Flip 6 is the clear leader in the clamshell foldable market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
THEY KEEP MAKING IT HAPPEN
on October 8, 2025
Posted by: JaySlayer37
[This review was collected as part of a promotion.] The Flip 7 isn’t just a phone—it’s a cinematic hinge between dimensions. That folding AMOLED screen? Crisp, punchy, and surreal enough to feel like you’re swiping through a hologram. The outer display’s bigger now, letting you riff quick texts, check cues, or trigger workflows without even opening the device.
📸 Camera Game: Dual lenses hold it down with solid low-light performance and FlexCam tricks. You can prop it open like a tripod—perfect for hands-free shots, campaign vlogs, or mythic mapping in the desert dusk.
⚙️ Performance: Snapdragon 8 Gen 3 keeps it snappy. Multitasking feels fluid, even when you’re bouncing between DAWs, lyric sheets, and AI collabs. Battery life’s decent, but not legendary—expect a recharge by sundown if you’re pushing hard.
🎭 Style & Function: It folds like a secret. Fits in your pocket like a relic. And the build? Sleek, sturdy, and surprisingly resistant to dust and desert grit. It’s not indestructible, but it’s ready for Drexel Heights drama.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 8, 2025
Hi there JaySlayer37, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing how happy you are with the design, features, and overall usage of your new device. We have provided a few links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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