Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Love the size when folded.
on October 17, 2025
Posted by: Rudecat
from Sacramento, CA
Expertise:Expert
Verified Purchase:Yes
This phone takes some getting used to coming from full sized galaxy ultra phones. I do love the folded size and the fact that you can access many functions from the front screen. It took a little while to figure things out but I believe I have it now.
This phone seems to work great. Not really different from my galaxy S24 Ultra. So far so good. I also found a good case and screen protectors after a few tries. I also had to modify my car holder/charger to fit the phone. Overall, I really like this phone size.
The fold comes in handy for some functions like the flashlight and my grocery list at the store.
I've had my phone for 1 month. I live in Sacramento. I would recommend the z flip 7. Right now I own 5 Samsung products so I'm very familar with these products. Been using them for years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey there Rudecat, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know that changing from a standard form device to a foldable can come with a learning curve, and that you have been having an enjoyable time exploring the capabilities of your new device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my new Galaxy Z Flip 7
on October 17, 2025
Posted by: ZFlip7
[This review was collected as part of a promotion.] I’m so glad I decided to go with the Samsung Galaxy Z Flip 7! The design is stunning, sleek, modern, and the folding display still feels like magic every time I open it. Performance is super smooth, and the camera takes amazing photos even in low light. The compact size when folded makes it easy to carry, and the battery life has been great so far.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hello there, thank you fo sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this device to be like magic, and that you are loving the flexibility of multiple displays for different uses. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional thoughts about your Samsung products with us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for me
on October 17, 2025
Posted by: Mimi
from Vancouver, WA
Verified Purchase:Yes
I love using the front screen for txts and spotify/youtube. This is the perfect phone for me and my lifestyle!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there Mimi, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that this device to perfectly aligns to your needs and lifestyle, and that the flexibility of use is so helpful to you. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 17, 2025
Posted by: BigTrapPanda
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Great phone with a great camera. Slight bump where the screen folds, not noticeable unless you l for it. Samsung financing to bring your unlocked phone to anyone is the best move
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on October 17, 2025
Posted by: Ujjwal
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
Love it.
Flip is the best.
Excellent battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Z Flip 7 Is My Favorite Samsung Yet!
on October 16, 2025
Posted by: Kwhite
[This review was collected as part of a promotion.] I’ve been using my Galaxy Z Flip 7 for a few months, and I absolutely love it! The design is sleek, stylish, and so fun to use, the foldable screen still amazes me every time I flip it open. The outer display is super convenient for quick messages, selfies, and checking notifications without unlocking the phone. I love how extended the screen is from the Z Flip 6 model.
The performance is fast and reliable, and each update just keeps making the experience better. I’m also a big fan of Galaxy AI it makes everyday tasks easier and more personalized, especially with the new Gemini feature that helps me stay organized and productive.
Overall, the Z Flip 7 is the perfect mix of innovation, power, and personality. I couldn’t be happier with my choice!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hello there Kwhite, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so thrilled with the usage and flexibility of your new device. We have shared links to a few resources to help you with any additional capabilities, aligning the settings to best suit your needs, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on October 16, 2025
Posted by: Marvin
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from a z flip 5, I love how it's improved in every way. Better battery, bigger cover screen, bigger screen. It might be approaching a little too big of a screen but it's great and cute.
I only wish samsung improved the cover screen software to make app usage easier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Marvin, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are pleased with all of the enhanced features of your device like the battery life, and display size. We have provided a link to the manual for your device to help you maximize the usage of the external display with your apps. We have also shared a link to the Samsung Support Team to assist you further if you prefer one-on-one assistance with this matter. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best compact phone
on October 16, 2025
Posted by: jcrobin
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Compact size and all of the premium features a top of the line phone should have are in this phone. If you're tire of pulling your phone out of your back pocket so you don't sit on it, give this a try. Fit it in any pocket and use the cover screen for most of what you want to do. Open it to full size when you want or need a bigger picture. Best phone on the market. Not cheap but the convenience is worth the price.
I would recommend this to a friend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there Jcrobin, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving the smaller, compact design of this device, how easily it fits in your pocket, and the versatility of the different display options. We have provided a link to the complete manual for your device to help you with the additional features available like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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