Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Samsung Flip 7 (512gb/Mint)
on November 9, 2025
Posted by: Roger
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Dear Samsung, your recent designs and software upgrades within the past decade had me curious.The Samsung galaxy s10 plus has been officially retired, and to replace such a trusty device the Samsung Flip 7 came along. Solid quality, odd flip (not fold) design but very comfortable. To this day, I do not hesitate to recommend Samsung to friends and family.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome excellent
on November 9, 2025
Posted by: DRIZZYDRE
[This review was collected as part of a promotion.] Its perfect. I love it. Yall try this won't regret it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​⚡ Z Flip 7: Pocket Rocket, Practical Genius.
on November 9, 2025
Posted by: Tech2wick3d
[This review was collected as part of a promotion.] Honest, Zero-BS Take
​Okay, I got the Z Flip 7. It's tiny. Seriously, I can finally fit a phone in my pocket without feeling like I have a brick strapped to my thigh.
​What’s Actually Cool (The Fun Stuff):
​The Cover Screen: This thing is HUGE now! I feel like I’m using a real phone when it’s closed. I actually checked my ridiculous group chat without having to perform the big opening ritual. It’s addictive.
​The Crease? What Crease?: I swear Samsung used magic. I keep trying to find it, and it's basically gone. It just looks like a regular, nice phone screen now.
​Selfie Trick: Half-folding it on the table to take a picture of my food? 10/10. No more weird angles or asking strangers to hold my phone. It’s my personal, built-in tiny tripod.
​Where I Rolled My Eyes (The "Ugh" Stuff):
​The Engine: They put their Exynos chip in it. It runs fine for TikTok and Instagram, but when I tried to actually game, it got a little toasty. It’s not a gaming laptop; it’s a fashion accessory that can game, I guess.
​Camera Zoom: If you like zooming in on things far away, tough luck. You get the wide shot, or you get a blurry, AI-smeared version of a zoom shot. Stick to taking selfies!
​The Bottom Line
​This phone is fun. It’s the closest thing to a flip phone from the good old days, but it actually works in 2025. If you want the absolute fastest chip and zoom camera, buy the giant slab phone. If you want a phone that folds down to be adorable and pocketable, while still running all the new AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip7 Great Purchase
on November 8, 2025
Posted by: Pearls
from Chicago
Expertise:Beginner
Verified Purchase:Yes
I’m really happy with my new phone it’s so cool and totally worth it! I love how it folds down to a compact, pocket-sized design.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nozil
on November 8, 2025
Posted by: Nozil
from Illinois
Expertise:Expert
Verified Purchase:Yes
Nice phone great technology. Good performance recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Geminigemini
on November 7, 2025
Posted by: Shaheed
[This review was collected as part of a promotion.] I like phones. And airphones. That ewould be great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Flip is king, but stock android is essential
on November 7, 2025
Posted by: FlipForGoogle
[This review was collected as part of a promotion.] The flip mechanism is excellent.
The non- stock android experience is terrible.
The camera continues to be very weak in this day and age.
Real talk, if we could get a pixel flip collaboration, that would be amazing. Flip phone with pixel camera and stock android? Sign me up for that!
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 10, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks. We have provided a link to the complete manual for your device to help you best align the settings and software to your usage preferences. We have also shared a link to the Samsung Support Team if you believe your camera or any features of your device are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z FLIP 7 - Emazing
on November 7, 2025
Posted by: Eric VH
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Great Quality and performance. My experience with fold and flip mobile have been great. This is not the exception.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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