Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Don't hold alot of data
on March 27, 2026
Posted by: Christy
[This review was collected as part of a promotion.] I used mine for photos storing memories work and for games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good.
on March 27, 2026
Posted by: SkiDaddyo
[This review was collected as part of a promotion.] Samsung Galaxy Z Flip 7 is a cool, fun phone that mostly delivers but still feels a bit unpolished. It has a great main screen and a much more useful cover screen, but the battery is just okay and there are still a few software glitches.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Malfunctioning already
on March 27, 2026
Posted by: Shammy
[This review was collected as part of a promotion.] The bottom screen already is flashing and has a dark screen on it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi Shammy, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frusstrating it can be when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and warranty information to help you work towards a resolution for this experience with your display. We have also shared a link to an article to help you ensure the durability of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Want to feel that righteous flip-snap back again?
on March 26, 2026
Posted by: KombiVanLife
[This review was collected as part of a promotion.] Having a flip phone again makes me feel young and nostalgic. And the Galaxy AI is second to... ... well, I don't know another better free one a phone yet... highly recommend the setup, support, and general user experience, especially because pop-ups and apps seem less intrusive, especially when traveling internationally... ❤️🧡💛💚💙💜🎋🧧🎉🎯🪄🪡🎣🥇
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First glance it's a beautiful and exciting phone.
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It is just a really remarkable phone, hot spot is amazing I love checking my messages by just looking at my phone and when I want to watch a movie on the incredible screen I always enjoy and look forward to whatever I have to watch because it's so amazing. Love every part of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 26, 2026
Posted by: arctuba
[This review was collected as part of a promotion.] This phone line has come a long way since the Flip3. I like this phone a lot. Galaxy AI is most used for onscreen translation. It gets a bit warm at times, like the Flip5 but it doesn't seem to hinder it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!! Old school feel
on March 26, 2026
Posted by: Morelkme
[This review was collected as part of a promotion.] As we age so does a desire to have a phone that's easy, sleek, comforting but looks and use is modern. I have found my forever phone. The added bonus allows me to fold it in half and it slides perfectly into my pocket or purse. The cover is difficult to find so make sure you can get one, because you will definitely drop it a few times I think because of the sleek design, that's not usual.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new flip 7
on March 26, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone. We upgrade every other year. We've had flip phone since beginning. We wish price was better or trade in was better and older phones were accepted.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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