Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: S Lewis
Verified Purchase:Yes
First time purchasing and using a Keurig. So far, I am enjoying it. I had a small issue onset, but a phone agent took wonderful care of me and in no time my concern was fixed. I also felt that a guide should be inputted in the box to help new user learn how to effortlessly work the machine. I highly recommend Keurig for all coffee drinkers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: clmoore
Verified Purchase:Yes
I purchased this machine and it has proved to be a great purchase. I love the taste of my coffee more now.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 15, 2023
We just love hearing this! Thank you for taking the time to review your K-Cafe SMART coffee maker! We are happy that you are enjoying tasteful cups of coffee. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anggy24
Verified Purchase:Yes
Excellent coffee maker love it will get two more as a gift for family members
Response from keurig.comBy Keurig Consumer Care, January 3, 2024
We just love hearing this! Thank you for your kind words and for taking the time to review your K-Cafe SMART coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Neets
Verified Purchase:Yes
This coffee maker is delightful and a breeze to use once you use it a couple times. The frother is easy to use but doesn’t froth the milk as well as a steamer of course. One problem I’m having is a few grounds dropping in my coffee. I’m hoping Keurig can address this issue.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 6, 2024
Thank you for taking the time to share your review and feedback with us. The behavior you are describing is not typical of the K-Cafe SMART coffee maker, and we will be happy to assist you. At your convenience, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: MarkK
Verified Purchase:Yes
We had a Keurig before and it wasn't working properly. This one works well, but is glitchy. Sometimes, it wants you to use the frother when you hadn't ask it to. When you use the reusable pod, you can't adjust the strength. But after now complaining - I like the coffee maker quite a bit. It is faster and quieter than the old one and when you can adjust strength it makes really good coffee. The new five point drip seems to do a better job than the one point of previous Keurigs.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 21, 2024
We are happy to hear you are enjoying our new MultiStream technology Mark. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: SaraC
Verified Purchase:Yes
Great upgrade from previous cafe model. It heats and froths the milk so well. I was hesitant in getting it as I wasn’t happy with the older model but so glad I purchased it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 20, 2024
Sara, we are very glad you are enjoying your K-Cafe SMART coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage you to contact our Consumer Care Team at 866-901-2739, if you ever need assistance. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Kandy K
Verified Purchase:Yes
I love my keruig it makes perfect coffee everytime
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 22, 2024
We are very glad you are enjoying perfect cups of coffee with your K-Cafe SMART coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: MissMY
Verified Purchase:Yes
I am really impressed with this unit. It is compact so it doesn’t take up a lot of room. I like the smart feature that reads the pod and knows how to brew the best cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 29, 2024
Thanks for the kind words. We're glad to hear that you're enjoying the best cups of coffee with your new K-Cafe SMART coffee maker!
Written by a customer while visiting keurig.com