Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: SPE03
Verified Purchase:Yes
I really love my new K Cafe machine. It’s better than I thought it would be. This is my 4th machine and my 3rd one is still working but I wanted an upgrade and this is great for me.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 8, 2024
We're happy to hear that you are loving your upgrade to the new K-Cafe SMART coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: rahh
Verified Purchase:Yes
I love this coffee maker. I had a very old Kuerig and retired it and bought this one. The coffee tastes better and I enjoy having the foamer. My old Kuerig made only one hole in the pod and this one makes several making better use of the contents and making a better cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 24, 2024
We are happy to hear you are enjoying our MultiStream technology with the K-Cafe SMART coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Purchased on June 24th and it stopped working in July 9th
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 15, 2025
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot your K-Cafe SMART coffee maker with you. Please get in touch with us at 866-901-2739. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Patricia W
Verified Purchase:Yes
It took a while to get it connected & i was on the verge of returning it. Finally got it to work.
Response from keurig.comBy Keurig, Consumer Care, September 29, 2022
Hi Patricia, thank you for your review and for your patience while getting connected. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dawn fellow coffee lover
Verified Purchase:Yes
Love that Keurig upgraded the frother. I haven’t received a replenishment of coffee yet, but looking forward to seeing how it all works
Response from keurig.comBy Keurig, Consumer Care, October 17, 2022
Thanks for the kind words. We're glad to hear about how much you are enjoying your new K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: TpNiven098269
Verified Purchase:Yes
Love the frother, the water machine on the back and the smart features
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 12, 2022
We’re so glad to hear that you’re enjoying your new K-Cafe SMART coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Angela W
Verified Purchase:Yes
I LOVE this coffee pot! It works great, and the smart features rock! When I wake up I go into the app and have it brew my perfect coffee, and it's ready when i get to the kitchen! Also, shipping was suoer fast, and when there was a shipping issue Keurig very quickly responded and sent a replacement! I highly recommend this brewer, and Keurig as a company!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 12, 2022
We love that you've made the K-Cafe SMART coffee maker a part of your morning routine! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Bert P
Verified Purchase:Yes
Awsome coffee maker just wish i could fit insulated to go cups, instead i need to make coffee in cup then pour into my insulated cup. Other than that its a great machine. They need to work on the smart delivery application it is slow and will always freeze.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 12, 2022
Thank you for taking the time to share your review. We love that you are enjoying your K-Cafe SMART coffee maker. We appreciate your feedback, and will be sure to pass it along to the appropriate team. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com