Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: Bobbie H
Verified Purchase:Yes
I really like this smart brewer. I love being able to start my morning brew before I get out of bed. The multi-stream technology really improves the flavor over traditional single-serve brewers. There are a few things that need improvement. I often have to open and close the lid several times before it recognizes the pod. Then it takes more time to find it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 27, 2022
Hi Bobbie! Thank you for sharing your review and feedback. We love that you are enjoying the MultiStream technology on your new K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: James111
Verified Purchase:Yes
Was never able to connect it to my wifi. I've emailed and called. I always get the same response. I have the correct wifi. It connects to everything else, but will not connect to this machine
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 29, 2022
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If still need assistance with your K-Cafe SMART coffee maker, please reach back out to our Consumer Care team at 866-901-2739, we will be happy to help you get connected!
Written by a customer while visiting keurig.com
Posted by: Roseann Chavera
Verified Purchase:Yes
The frother does not froth as good as I thought it was. The pressure is very low and all it does is heat up the milk and move it around doesn’t really make it frothy. I find I have to go back with my hand held frother to get it to thicken up some. Not worth the money for me.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 30, 2022
Have you tried reaching out to our Consumer Care team regarding the frother on your K-Cafe SMART coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot it with you.
Written by a customer while visiting keurig.com
Posted by: Katface
Verified Purchase:Yes
Went to check out recipes for drinks, not but a few recipes, disappointing
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
Thank you for sharing your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Cafe SMART Coffee Maker. That’s certainly not the experience we want you to have. We would love to assist you. Please reach out to our Consumer Care team at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: CG1KA
Verified Purchase:Yes
Great machine. Smart tech works great and the frother is one of the best I've found. This is well worth the money in my opinion. Gets the best out of the Keurig cup too.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
Thank you so much for reviewing your K-Cafe SMART coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Gati
Verified Purchase:Yes
This coffee maker is great! It makes such tasty coffee, both regular and specialties. The frother is easy to use and clean. The water pitcher is the best I’ve seen on a Keurig. So easy to use! I’m totally satisfied with my purchase.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
We love that you are enjoying your favorite specialty coffees with your new K-Cafe SMART brewer. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Vettyyyy
Verified Purchase:Yes
Easy to use, waited to buy my first keurig and i think the wait was worth it. I use it multiple times a day.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
Welcome to the Keurig family! We are thrilled to hear you are loving your new K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: MistiD
Verified Purchase:Yes
LOVE MY NEW K CAFE SMART BREWER. the brewID feature is awesome. And then the fact that I can adjust the temp or even strength is great.. loving this brewer.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
We are just love to hear that you are utilizing all the enhanced customizable features of your K-Cafe SMART coffee maker to craft the perfect cup of coffee! Thank you for brewing the love!
Written by a customer while visiting keurig.com