Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: Bogus
Verified Purchase:Yes
Coffee maker doesn’t work it stays in waiting mode and I put a pot in and it won’t brew a cup of coffee. I want to return this for a refund. Also, you can only use the pod once and some of us like large cups of coffee where it’s 16 ounces you can’t use this coffee maker to brew a second portion of coffee.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2023
We're sorry to hear that your K-Cafe SMART coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Coffee Joey
Verified Purchase:Yes
This machine is phenomenal. I love that they added WiFi so I can brew in the morning and have it ready when I stumble downstairs and not have to wait for my first cup of joy.
I love that they solved the high altitude issue of the cup shooting coffee grounds into the nozzles when you close the lid.
I like the QR code telling the machine what temp to brew at and even if it should be a 6 Oz cup instead of my usual 8. Haven’t used enough for auto audio yet but what a deal!
I love that they solved the high altitude issue of the cup shooting coffee grounds into the nozzles when you close the lid.
I like the QR code telling the machine what temp to brew at and even if it should be a 6 Oz cup instead of my usual 8. Haven’t used enough for auto audio yet but what a deal!
I have waited for this all my life.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 6, 2023
We are thrilled to hear you are loving all the new SMART features of your K-Cafe SMART coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Danielle C
Verified Purchase:Yes
We had a previous version of the frothed/Keurig combo and this new one really does make the coffee taste so much better. For that alone it was worth it but it also counts how many kcups you have remaining and auto orders more. You can adjust if you have additional kcups or skip a shipment if you aren’t ready. So worth it. If you’re on the fence, do it! You won’t be disappointed
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 13, 2023
We love that you are enjoying your new K-Cafe SMART coffee maker and our SMART Auto Delivery program! We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: kdjnsn
Verified Purchase:Yes
This new model has numerous upgrades. There is no waiting for the drip to start, which means the unit is always heating the water and doesn't have the rolling boiling sound as the water heats. The sleek design of the water reservoir makes it easy to fill, even from my refrigerator. There are a few new features that make it easy to customize your drink to your liking. This is definitely an upgrade from previous models.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2023
We just love that you are enjoying the new design and features of your K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: PMBJ
Verified Purchase:Yes
I love my new machine. My coffee is so much more flavorful. Instead of one hole punched in my pod I have 5 thus more coffee flavor.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 11, 2023
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: A Epperson
Verified Purchase:Yes
Don’t buy if you just want coffee. Like having your own personal barista.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 12, 2023
Thank you for your review. We are glad to hear that you are loving your K-Cafe SMART coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent coffee maker would definitely recommend.
on July 23, 2023
Posted by: VC123
Verified Purchase:Yes
Excellent coffee maker the smart features really work well, unfortunately I had a problem with new coffee maker after a few days of use however Keurig was quick to resolve the problem and shipped me a new coffee maker immediately.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 25, 2023
We appreciate your review. We're so glad to hear that you're back to brewing with your new K-Cafe SMART coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Fyyr
Verified Purchase:Yes
Love my new Keurig Coffee Maker. Makes all kinds of coffee treats.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 2, 2023
We love that you can enjoy all your favorite coffee treats at home with the K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com