Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: SueSoup
Verified Purchase:Yes
Love the different settings - heat, strength etc. and was able to get rid of my frother because this machine has one attached.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 8, 2023
Thank you for your review Sue! We're so glad to hear that you are enjoying the variety of settings on your new K-Cafe SMART coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Chantelle
Verified Purchase:Yes
I have had a keurig my whole life and the new one i just got i am not too satisfied with. There is no section on the keurig to set a time and it reads the k cup everytime even though i have the same one all the time i just want to put it in and atart brewing but it always takes forever to give me the option for normal brew. Also there is not enough space for travel mugs. My older version had the space to put it in there and the newer models just seem to be lacking that feature.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 6, 2024
We value your time and would like to look into the concerns with your K-Cafe SMART Coffee Maker further Chantelle. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: dthibode
Verified Purchase:Yes
This is our first Keurig. We purchased this unit because we liked the frother, the one and two shot options, and the smart brewing feature. With the discounts Keurig was running the price was very reasonable and shipping was fast. We bought a variety pack of kcups and I haven't had one bad brew yet. Everything has tasted fantastic and with the signature brew option I put in the kcup and hit the big K button. We couldn't be happier with this unit!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
Thank you so much for your kind words. We are so happy you are loving your K-Cafe SMART coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Isobel
Verified Purchase:Yes
I am truly enjoying the K-Caf Smart. After owning Keurig machines in the past and decided to upgrade to the Smart machine. I walk my dog early in the morning; I now come home and make myself a latte every morning. It has been a marvelous experience. Purchasing the Machine as part of the bundle was the way to go. I also appreciate that I can now control the temperature and the strength of my coffee and using the app has been so easy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 23, 2025
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Game Changer in the Keurig Game; Frothers Forever
on October 17, 2022
Posted by: L A H
Verified Purchase:Yes
I have owned Keurigs for several years and this one is awesome!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 17, 2022
Thank you for your awesome review. We are thrilled to hear you are loving your new K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Bae Rin
Verified Purchase:Yes
I've had 3 Keurig Latte machines over the years and they never fail to disappoint. They last a very long time and I feel they are well worth the price.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 20, 2022
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is the best Keurig coffee machine. It brews coffe, teas, hot apple cider, iced tea, iced coffee, espero, capacinos, hot chocolate.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 17, 2022
We love that you are enjoying the wide variety of coffeehouse favorites you can brew with your new K-Cafe SMART coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Beeatthelake
Verified Purchase:Yes
I really like this Keurig. This is the 3rd Keurig I have purchased & glad that I purchased the K-Cafe smart. I truly enjoy the frothing.
Keurig’s customer service to me has been excellent; which nowadays is a plus.
Keurig’s customer service to me has been excellent; which nowadays is a plus.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 5, 2023
Thank you so much for sharing your review with us. We love to hear that you are enjoying your new K-Cafe SMART coffee maker, and we truly appreciate your positive feedback of our Consumer Care team! Happy Brewing!
Written by a customer while visiting keurig.com