Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: JJB2
Verified Purchase:Yes
I returned the K-Caf SMART because it felt like Keurig was trolling me. They knew when I set it up, my 1st brew, each mornings brew. So, if you don't mind Big brother watching you, this is the pot for you. Additionally, I had to pay the postage for the return. I am still waiting on my refund after the specified 7-10 days. I do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ROGER M
Verified Purchase:Yes
I have owned a Keurig for several years and was happy. We purchased an RV and I needed a coffee maker. I reviewed the options and settled for the K-Caf Smart coffee maker for the house and placed the old unit in the RV. I am extremely happy with the different brewing options available through Wi-Fi and an app on my phone. Now I can make a cup of coffee from my phone. It comes with a Frother that whips up some great cappuccino specialities.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 20, 2022
Roger, we’re so glad to hear that you’re enjoying your K-Cafe SMART! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It will not connect to the internet, I have tried and tried l. So I still made a couple cups of coffee and it just tastes like water.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 3, 2024
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They are available seven days a week from 7A to 10P EST and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Wasteful and frustrating
on March 28, 2023
Posted by: AngrySousChef
If you want a Keurig that makes you a great cup of coffee ground water then this is the machine for you! Tired of being efficient with your other coffeemakers and using only the amount of coffee you need? Now you get to waste two to three times the amount because of the amazing “designs” of this new machine!…seriously a waste of money. Smart settings suck, coffee grounds constantly flowing everywhere, and the process to find a reusable pod that actually fits this machine correctly was kind of a nightmare. I’ve never had to put this much time and energy into having a regular cup of coffee….and I’m a millennial. Seriously Keurig, do better
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 3, 2023
We're sorry to hear that you have experienced problems with your K-Cafe SMART coffee maker. Have you spoken with our Consumer Care team? Please reach out to us at 866-901-2739, we'll be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Nice replacement for Keurig 2.0. Great online deal
on October 1, 2022
Posted by: Robk
Verified Purchase:Yes
Very nice coffee maker. A lot of options and very quiet. I like that it can identify Keurig pods and come up with optimal brewing but still can change to taste. Big improvement over my 2.0 Keurig maker
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 13, 2022
Hi Rob! We love that you are enjoying the Signature Brew feature on your K-Cafe SMART coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Jacob Porter
Verified Purchase:Yes
This is a great Coffee Maker the price is a bit steep. But it is worth it. The ability to add froth or cold fome to anything is grate you can make coffee house drinks from the comfort of your own home.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 28, 2022
We are so excited that you are enjoying your favorite coffeehouse drinks at home with the K-Cafe SMART coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: S Minnicks
Verified Purchase:Yes
Already broken lasted less then 10 cups of coffee!
Response from keurig.comBy Keurig, Consumer Care, January 13, 2023
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: CivilLady1862
Verified Purchase:Yes
I have only used the K-Caf SMART Maker to make iced tea. Still trying to figure out the exact amount of ice to put in the glass but it makes a decent glass of iced tea!
Response from keurig.comBy Keurig, Consumer Care, July 10, 2023
We are delighted to hear you are enjoying your new K-Cafe SMART coffee maker. For my drink inspiration and recipes, make sure to check out the Cafe Creations section on the Keurig App!
Written by a customer while visiting keurig.com