Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: Johnny Go
Verified Purchase:Yes
Great Machine. This is my fourth Keurig, and by far the best one yet. How long will it last with the fancy technology? Who knows, but so far it works flawlessly, including recognizing the reusable filters. Also, each strength option is exactly what it is supposed to be. Also we love the look of this machine. It takes up the same space as the KSelect but holds slightly more water and has the frother. Very nice design. Cons? Yes. This machine can do a lot. Having to research every instruction online nowadays is not uncommon but including a user manual would be nice.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 10, 2025
Hi Johnny, thank you for sharing this feedback and your kind words about the K-Cafe Smart! The complete Use and Care Guide for your coffee maker can be found on the Support page of the Keurig website, and if you have any questions, our Consumer Care team is only a phone call away at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: John mohr
Verified Purchase:Yes
Works great, got it on sale for a great price. Good buy
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 1, 2025
We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback, John. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TeriG
Verified Purchase:Yes
I love experiencing new drinks without the exorbitant costs at the stores.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 31, 2025
Music to our ears, Teri. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Lemonade82
Verified Purchase:Yes
Makes great tasting lattes. Regular coffee is always so-so with this kind of a setup (pods instead of fresh coffee grounds). Easy and fun to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 14, 2025
Thank you so much for taking the time to review your K-Cafe Smart coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Outstanding brewer … would buy again anytime. I just wish the brew time was as fast as my old Keurig … but then the result probably would be as good. Fast or great … I’ll take great.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 8, 2025
We are thrilled to hear that you are loving your K-Cafe Smart coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Pauline dee
Verified Purchase:Yes
Exactly what I was looking for. Best purchase ever.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
Thank you so much for taking the time to review your K-Cafe SMART coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Tristyn
Verified Purchase:Yes
My Smart K-Cafe will not connect to my home wifi and Keurig has been unable to help me. It's a total disaster.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 1, 2025
Hi Tristyn, we're truly sorry to hear you're experiencing an ongoing issues with your coffee maker's Wi-Fi connection. We'd appreciate the opportunity to take another look and help get this resolved for you. Please reach out to our Consumer Care team at 866-901-2739, we’re here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Broke twice already
on April 24, 2023
Posted by: Kathy0612
Have it for 4 months and I have an issue with connecting to the internet multiple times. Also frother spills a milk despite pouring under max line. I would not buy again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
We're sorry to hear about the issues you are experiencing with your K-Cafe SMART coffee maker. We will be happy to look into this for you, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com