Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: gmanmv
Verified Purchase:Yes
I like the Keurig K-Caf Smart. Works well mort of the time and produces a hot cup of coffee. My complaints are: All the time I have to lift up the lever and lower it twice for it to work. Secondly, using the same K-cups and selecting the 12oz cup results in an accurate volume about half the time. I expected more from this product but I'll give it a chance.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 11, 2024
Thank you for sharing your review and feedback. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Nike4
Verified Purchase:Yes
Replaced an existing Keurig. Wanted a newer model with more features.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2024
We're so happy to hear you are enjoying all the enhanced customizable features available on your new K-Cafe SMART coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Lynn Delhoste
Verified Purchase:Yes
This Keurig has all the features I was looking for. It can brew over ice and make cold froth, which I love. All I drink is iced coffee. I love this brewer! I highly recommend!
Response from keurig.comBy Keurig Consumer Care, March 15, 2024
We love hearing this Lynn! We're glad that you're enjoying the variety of options to customize your brew with the K-Cafe SMART coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Judi M
Verified Purchase:Yes
This was advertised as being used for travel mugs but it only takes a 14 oz mug. It was deceptive advertising and the frother is very inefficient
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 26, 2024
Hello and thank you for your review and feedback Judi. We're sorry to hear that you're disappointed in your purchase of your K-Cafe SMART coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: Che1
Verified Purchase:Yes
I agree with others that it’s slow to brew but the coffee is worth the wait. This is our 5th Keurig and it makes the best coffee of all. Iver never been a fan of the iced coffee in a Keurig but even that tastes like it was make in a real coffee shop.
We had several coffee here my husband didn’t like but after trying them in the new machine he said the flavor was totally different.
We had several coffee here my husband didn’t like but after trying them in the new machine he said the flavor was totally different.
I love that is smaller and take up less counter space. The water pitcher, seems smaller but holds more water than our last one. I like the brother so much better than the little frothing pitcher on the older Keurig.
We had been on the fence about ordering a new machine but I’m glad we did!
We had been on the fence about ordering a new machine but I’m glad we did!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 29, 2024
We're so glad to hear that you are enjoying a variety of beverages with your new K-Cafe SMART coffee maker and that it is a great addition to your household! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Bistro Master
Verified Purchase:Yes
The coffee comes out perfect every time. I really enjoy the Cafe drinks. I am making cappuccinos, mochas, lattees, and machiatos. This machine is super fast and whisper quiet. I couldn't be happier either my purchase.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 29, 2024
We just love hearing this! Thank you for taking the time to review your K-Cafe SMART coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JVMD
Verified Purchase:Yes
Easy to set up, easy to use, and looks good on our countertop.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 29, 2024
Thank you so much for your kind words. We are so happy you are loving your K-Cafe SMART coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Lauren Harkness
Verified Purchase:Yes
Makes a wonderful cup of coffee. Warm foam for the win!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 3, 2024
Hi Lauren, we are so happy to hear you are enjoying your new K-Cafe SMART coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com