Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(531 Reviews)
Open Ratings Snapshot
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product. 
(
332 out of 390
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Customer Rating
4 out of 5
4
Soo far so goooooodd!
on June 21, 2023
Posted by: Amy Mel Hen
Verified Purchase:Yes
This is my fourth Keurig. I was pretty excited to add the newer options and milk frother/steamer to my coffee routine. We are having a lot of fun trying different drinks and we love the app with recipe suggestions.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJune 23, 2023
We are so excited to learn that you are using all the new features of your K-Cafe SMART coffee maker to embrace your inner barista! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I really love it, but you need time
on June 26, 2023
Posted by: Anonymous
Verified Purchase:Yes
Good but slower than the normal, takes time to detect each capsule, and makes me got desperate. Lol
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJune 27, 2023
Thank you so much for taking the time to review your K-Cafe SMART coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it
on June 27, 2023
Posted by: Caroline J
Verified Purchase:Yes
Milk frother is fantastic and works well for my oatmilk lattes. I love that it doesn’t take up much counter space and the water chamber is easy to fill.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJune 28, 2023
We're so glad you're enjoying the milk frother and slim design of your new K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best machine ever
on June 28, 2023
Posted by: Neal702
Verified Purchase:Yes
The easiest and best cup of coffee ever! There is nothing like having a machine that knows how to brew the perfect cup of coffee, and knows how to re-order would you used
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJune 29, 2023
Thank you for sharing your wonderful review. We are so excited to hear that you are loving your new K-Cafe SMART coffee maker and SMART Auto Delivery. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I like it but….
on July 4, 2023
Posted by: Patty8
Verified Purchase:Yes
This is my third Keurig but this one the k-cafe smart is also as good as the other ones the only issue is that the frothed is not working as I expected. Almond milk is the only milk substitute I can intake but I love capuchino and lattes :(
I think I’m going to return it :(
Other than that is very good !
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJuly 5, 2023
Thank you for sharing your experience with the K-Cafe SMART coffee maker. While you may use non-diary milks in the frother, individual results may vary. This is in part due to the wide variety of milks and milk alternatives available. If you have any questions or would like assistance with your K-Café, SMART brewer please contact our Consumer Care team 866-901-2739. We're here to help!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It makes coffee. Then it changes your life!
on July 6, 2023
Posted by: IanH
Verified Purchase:Yes
Easy to use and easy to clean up! Love it! Love the milk frother and the fact that it adjust the temp of the coffee based on the pods.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJuly 10, 2023
We love that you are enjoying all the new features available on your K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Poor Frother
on July 26, 2023
Posted by: Abrown
Verified Purchase:Yes
I'm very disappointed with the frother. The speed on the frother is too low and therefore the cream/milk doesn't froth.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJuly 26, 2023
We're sorry to hear you are experiencing an issue with the frother on your K-Cafe SMART coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to assist you with troubleshooting this issue.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Machine
on August 9, 2023
Posted by: Bgv49
Verified Purchase:Yes
I bought this three weeks ago and love it. It is easy to use and very great coffee taste.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareAugust 9, 2023
Thank you for taking the time to share this with us! We’re so glad to hear that you’re enjoying your new K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
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